Writer
Strategic AI adoption lead (West)
San Francisco, CA · Full-time
Sponsorship not specifiedDetected 100 days ago
Agentic AIA/B TestingCustomer SuccessCollaboration
About the role
- 🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work.
- Our vision is to expand human capacity through superintelligence.
- And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation.
Responsibilities
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Fertility and family planning support
- WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio.
- You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes.
Requirements
- 25% domestic and international travel may be required.
Nice to have
- Deeply understand each customer's specific use cases, business objectives, and success metrics
- Train internal customer trainers to scale enablement
- Facilitate dynamic live and virtual training sessions tailored to diverse audiences
- Refine materials based on customer feedback and adoption data
- Work cross-functionally to understand evolving customer needs
- Identify gaps and champion new training opportunities
- At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
Compensation
- Annual work-life stipends for:
Benefits
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
Company info
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
Visa & Work Authorization
- in, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law
This listing is sourced directly from Writer's careers page and normalized into a canonical job model.