Aveva
Technical Support Specialist
Home Office (Arizona, United States of America) · Full-time
Work authorization requiredDetected 30 days ago
Customer Support
About the role
- With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software's reach to over 100 countries worldwide.
- Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.
- Stabilize and refocus quickly when change occurs, monitoring work to meet deadlines.
Responsibilities
- Participate in customer conference calls when necessary to manage the resolution of customer account issues.
- Reproduce errors in test systems and document them thoroughly for reproduction independently from production systems for the purpose of issue remediation and testing
- Technical Support Specialist
Requirements
- Must be capable of documenting technical documentation.
- Participate in testing activities for Product releases and provide feedback for functionality and usability from a customer's perspective as required.
Skills
- Find out more at RIB Careers.
Company info
- Provide technical support via telephone, email, and chat to external and internal customers.
- We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
- Come and join RIB to create the transformative technology that enables our customers to build a better world.
Equal opportunity
- RIB is an Equal Opportunity Employer.
Visa & Work Authorization
- Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification
This listing is sourced directly from Aveva's careers page and normalized into a canonical job model.