ArtHaus Properties
Multi-Site Community Manager
Oakland, CA
Sponsorship not specifiedDetected 19 days ago
Customer SupportLeadershipCommunicationMicrosoft Office
About the role
- The Multi-Site Community Manager oversees the operations, financial performance, and resident experience across multiple ArtHaus Management communities.
- This position provides leadership, direction, and accountability for onsite teams, ensuring that each property meets ArtHaus Management standards for leasing, maintenance, compliance, and customer satisfaction.
- The Multi-Site Community Manager is responsible for driving occupancy, revenue growth, and team performance while maintaining strong communication with Regional and Ownership leadership.
Responsibilities
- Verify all work order data is properly logged and closed in Yardi/EliseAI to support performance dashboards.
- Manage vendor relationships, ensuring all work meets company quality and budget standards.
- Maintain portfolio-wide delinquency below 2% of total rent roll.
- Prepare, review, and manage community budgets, ensuring budget variance remains within ±3%.
- Drive revenue through occupancy management, renewal strategies, and rent optimization.
- Leasing and Marketing Oversee leasing activities across assigned communities to maintain occupancy of 95% or higher.
- Coordinate marketing initiatives, outreach efforts, and resident engagement programs to drive traffic and retention.
- Maintain renewal rates of 60% or higher through proactive communication and service quality.
- Maintain resident satisfaction (NPS) of 70 or higher through responsiveness and service excellence.
Requirements
- Frequent travel between assigned required.
- May be required to work evenings or weekends based on operational needs.
Skills
- Use weekly dashboards and KPI tools to guide accountability, celebrate wins, and address early performance gaps.
Compensation
- About ArtHaus The expanded ArtHaus operating company is a wholly owned subsidiary of Arthaus Partners, purpose-built to manage and scale our vertically integrated residential platform.
- This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near-term growth ahead.
- About the role The Multi-Site Community Manager oversees the operations, financial performance, and resident experience across multiple ArtHaus Management communities.
- This position provides leadership, direction, and accountability for onsite teams, ensuring that each property meets ArtHaus Management standards for leasing, maintenance, compliance, and customer satisfaction.
- The Multi-Site Community Manager is responsible for driving occupancy, revenue growth, and team performance while maintaining strong communication with Regional and Ownership leadership.
- Primary Responsibilities Leadership and Team Management Lead, train, and develop multiple onsite teams to deliver consistent, high-quality performance.
Company info
- Oversee rent collection and enforce lease terms in accordance with company policies and local laws.
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This listing is sourced directly from ArtHaus Properties's careers page and normalized into a canonical job model.