Allison Transmission

Sales Systems Support Analyst

Indianapolis, IN · Director

Sponsorship not specifiedDetected 30 days ago

Project ManagementSalesforceCRMExcelLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

For over 100 years, Allison has powered the vehicles and technology that move our world forward.
From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.

Act as Lead Allison 360 (Salesforce) Steward and as Americas Allison 360 Steward, coordinating requests from all regional 360 Stewards and representing Allison 360 on the Salesforce Platform Project Management team.
Manage consolidation and distribution of key Allison 360-based reports (such as Global MSS Hot Topics and Pricing Win + Loss Reports)
Building cities.
In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.

Bachelor degree or equivalent experience required.
Ability to work independently
Self-starter, high degree of initiative.
High degree of problem solving capability
High level of attention to detail, organization, and ability to handle multiple tasks at once
Good interpersonal skills, ability to work cooperatively and communicate effectively with multiple disciplines
High proficiency in Microsoft Office software, particularly Excel, Word, and Outlook
Learn more about this role and how you can begin driving your career forward!
While this role does not have direct reports, the person in the role must be capable of influencing associates at all levels of the organization, in all regions and in multiple functions.

Communicate new functionality to Global Marketing, Sales and Service (MSS) associates and inform Global MSS leadership of challenges, as needed.
Provide periodic updates in Global MSS Town Hall meetings and MSS Leadership meetings.
Organize and facilitate the Allison 360 Steering Committee, comprised of a representative group of Global MSS leaders from all regions and MSS groups.
Input incidents, service requests and enhancements into service tickets and user stories, completing all descriptions and documentation as required.
Work with users of Allison 360 to determine ways in which the system can be used to improve workflows and increase efficiency of the MSS team.
Work with IS&S and system consultants and other MSS product owners (360, TAC, 4WARD, PRP) to prioritize Allison 360 maintenance and enhancements.
Test system changes, monitor progress.
Elevate to Director when there are competing requests that require a decision on priority.

The below list features some of the benefits currently available.
Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.
Choice of medical plans with prescription coverage
Employer HSA contribution
Dental & Vision Insurance
Paid Parental Leave
Short & Long-Term Disability
Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance
Accrued Paid Time Off
12 Paid Holidays + 1 Floating Holiday
Robust employee wellness program
Tuition assistance program

This listing is sourced directly from Allison Transmission's careers page and normalized into a canonical job model.