Discord
Account Manager, Advertising Solutions
San Francisco Bay Area · Full-time
Sponsorship not specified$180k-$202kDetected 5 days ago
SalesforceCRMAccount ManagementCommunication
About the role
- Discord's Advertising Solutions team helps gaming, mobile, and entertainment brands reach one of the most passionate and engaged communities on the internet.
- Our ad products - including Quests, Bounties, and Video Quests - are built around action and participation, not passive impressions.
- We're in an exciting phase of scaling our advertising business, and the AMs on this team aren't just executing campaigns - they're shaping how we show up for advertisers.
Responsibilities
- Own a portfolio of advertisers across cross-platform and mobile gaming, mobile, or gaming adjacent - managing relationships end-to-end from campaign kickoff through renewal
- Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals
- Drive revenue growth through proactive mid-flight and post-campaign upsell motions, setting up your AE partner to close the next investment
- Lead client-facing touchpoints, including kickoffs, check-ins, and business reviews - with the confidence to present data and earn the next buy
- Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre-launch QA, pacing, and escalation
- Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve as the technical point of contact for attribution
- Maintain accurate Salesforce records - line items, media plans, call notes, and pipeline updates - in partnership with your AE
- Organized and process-driven; you build repeatable systems and flag issues before clients do
- Experience working with advertising agencies or resellers - you understand how to manage indirect relationships, support agency partners through campaign execution, and navigate multi-stakeholder deals where the agency is the day-to-day contact
- Background in programmatic account management or technical account management - familiarity with DSPs, PMPs, deal IDs, and/or auction dynamics, and comfort being the technical point of contact for programmatic buyers or partners
Requirements
- 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency-side)
- Experience with performance advertising, mobile gaming, or app install campaigns
- Strong analytical skills - you can calculate CPI, ROAS, CPM, and pacing variance accurately, and translate numbers into a clear client narrative
- Demonstrated track record of growing accounts, not just retaining them - you can point to specific upsell or expansion wins
- We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Nice to have
- Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards
Compensation
- The On Target Earnings (OTE) range for this full-time position is $180,000 to $202,000 + equity + benefits.
- Please note that the compensation details listed in US role postings reflect the On Target Earnings and do not include equity, or benefits.
Benefits
- Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Company info
- We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses.
- Join us in our mission!
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This listing is sourced directly from Discord's careers page and normalized into a canonical job model.