North America

North America

AI Automation Engineer - Sales & Marketing

United States

Sponsorship not specified$102k-$163kDetected 30 days ago
JavaScriptTypeScriptPythonSQLSnowflakeAWSMachine LearningData VisualizationLLMsAgentic AIHubSpotSalesforceMarketoCRMSalesContract ManagementResearchLeadershipCommunication

About the role

  • We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning.
  • We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.
  • To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

Responsibilities

  • Automate proposal generation, contract drafting, and RFP response workflows using LLMs and document AI
  • Build AI-powered lead qualification, scoring, and routing systems integrated with Salesforce
  • Develop AI assistants for sales reps to accelerate account research, call prep, and follow-up
  • Create intelligent content generation pipelines for marketing collateral, email copy, and personalization
  • Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo, Clearbit)
  • Partner with RevOps on data quality, hygiene, and enrichment automation
  • Deliver continuous weekly improvements to deployed workflows based on user feedback
  • Partner with sales and marketing stakeholders to identify the next tranche of opportunities
  • Maintain documentation, onboarding materials, and runbooks for all deployed automations

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
  • 4+ years of experience in automation engineering, software development, or RevOps/MarOps engineering
  • Strong proficiency in Python and experience building production automation
  • Hands-on experience with LLMs and modern AI APIs (OpenAI, Anthropic, AWS Bedrock)
  • Deep experience with Salesforce - administration, Flow, Apex, or Salesforce APIs
  • Experience with at least one major marketing automation platform (Marketo, HubSpot, Pardot, Eloqua)
  • Strong understanding of B2B sales and marketing processes and KPIs

Nice to have

  • Salesforce certifications (Administrator, Platform Developer, Sales Cloud Consultant)
  • Experience with CPQ platforms (Salesforce CPQ, Conga, PandaDoc)
  • Background in proposal automation or contract intelligence platforms
  • Experience with data enrichment platforms (ZoomInfo, Clearbit, Apollo)
  • Familiarity with agentic AI frameworks (LangChain, CrewAI, AutoGen)
  • Experience in EdTech or enterprise B2B SaaS environments
  • Tools & Technologies
  • You should be comfortable with many of the following:

Skills

  • Marketo, HubSpot, Salesforce Marketing Cloud, Pardot
  • Revenue Mindset - instinctively ties automation work to pipeline, cycle time, and deal velocity
  • Systems Thinking - sees the full GTM system and how automations cascade across it
  • Rapid Delivery - ships weekly improvements and iterates based on user feedback
  • Stakeholder Partnership - earns trust of sales leaders, marketers, and RevOps
  • Technical Pragmatism - chooses the right tool for the job rather than over-engineering
  • Business Acumen - translates technical capability into revenue and efficiency language
  • Opportunity to shape AI at scale across a global learning company
  • Direct impact on business outcomes, product, and workforce productivity
  • Access to cutting-edge AI tools, platforms, and technologies
  • Collaborative team environment focused on innovation and continuous improvement
  • Professional development and learning opportunities

Compensation

  • The full base pay range has been provided for this position.
  • Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
  • Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
  • In this position, you will be eligible to participate in the company's discretionary incentive bonus program.
  • 10% Annual: Individual Target
  • $101,900.00 - $163,000.00 USD

Benefits

  • Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready.
  • For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

Equal opportunity

  • If you are an applicant with a disability and require reasonable accommodation in our job
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This listing is sourced directly from North America's careers page and normalized into a canonical job model.