Bigcommerce

Bigcommerce

Senior Manager, Deal Desk & Contract Management

United States - Remote, USA · Senior

No sponsorshipDetected 127 days ago
OKRsSalesforceCRMContract ManagementLeadershipCommunication

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 6 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 60%

Of 5 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 489 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Sales sees them as someone who will fight to get the deal done; Legal, FinOps, and Finance trust them to know the playbooks well enough to approve on their behalf - reducing friction without increasing risk.
  • We also consider internal equity to help ensure fair and consistent pay practices across our teams.
  • Details will be shared during the hiring process.

Responsibilities

  • Partner with Sales, Sales Leadership, and Finance to structure complex, multi-product, and multi-year deals that maximize revenue while maintaining commercial controls
  • Develop and enforce deal desk policies, approval workflows, and discount guardrails to ensure consistency and protect margin
  • Drive deal velocity by managing SLAs, removing friction from the approval process, and proactively flagging risk or opportunity across the pipeline
  • Build and maintain deal desk playbooks, pricing matrices, and escalation frameworks used across the revenue organization.
  • Own the end-to-end contract lifecycle management process, from initial redlines through execution, renewal, and archiving
  • Maintain and continuously improve the standard contract playbook, fallback positions, and pre-approved clause libraries in partnership with Legal
  • identify and implement tooling improvements to increase efficiency
  • Partner with Legal on non-standard or high-risk contractual terms, ensuring proper escalation paths and timely resolution
  • Oversee contract repository hygiene and ensure data accuracy within the CLM system; identify and implement tooling improvements to increase efficiency
  • Collaborate with RevOps, Finance, and Billing to ensure seamless handoffs from signed contract to revenue recognition and invoicing

Requirements

  • 10+ years of experience in Deal Desk, Revenue or Financial Operations, Contract Management, or a related commercial operations function within a B2B SaaS or technology company
  • Experience working with CLM tools (e.g., Ironclad, Conga, DocuSign CLM) and CRM platforms (Salesforce required)
  • Strong understanding of revenue recognition principles (ASC 606) and their practical application to deal structuring
  • Proven ability to influence cross-functional stakeholders including Sales leadership, Finance, and Legal without direct authority
  • Excellent written and verbal communication skills, with the ability to synthesize complex commercial or legal concepts for non-expert audiences

Nice to have

  • Bachelor's degree in Business, Finance, Legal Studies, or a related field required
  • MBA or JD a plus

Skills

  • Welcome to the Agentic Commerce Era

Compensation

  • Compensation Transparency

Benefits

  • Contribute to executive level reporting on deal desk metrics, contract compliance, and commercial health

Company info

  • Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
  • We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role.
  • If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

Visa & Work Authorization

  • solicit money to complete visa requirements as part of a job offer.
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This listing is sourced directly from Bigcommerce's careers page and normalized into a canonical job model.