Tern

Senior Product Designer

United States · Senior

Sponsorship not specifiedDetected 50 days ago

LLMsAgentic AI

About the role

Travel advisors spend their days across a dozen supplier portals, chasing quotes, confirming prices.
Your job is to make all of that disappear.
If designing the product that gives advisors their time back, in one of the most broken UX industries on the planet, sounds like the most rewarding problem you could work on, we want to talk.

Own browse, quote, and book end-to-end as we expand into new supplier categories, including lodging and cruise
Design how supplier discovery and quoting work inside Tern's agentic AI by establishing the patterns for browsing and quoting via Chat
Partner tightly with the integrations PM and engineers to scope what's technically possible against partner APIs, and sequence toward shippable versions
Help shape how design works at Tern as the team scales: critique, systems, rituals, and future hires
0→1 product design on complex surfaces: You've shipped meaningful product end-to-end in a startup or fast-moving environment, including new products from scratch, not just iterations on mature flows
Thrives in ambiguity and owns outcomes: You take initiative, seek clarity, and bring users' voices into the work yourself
Energized by AI-enabled workflows: You're constantly pushing the depth and breadth of your impact by experimenting with and adopting new tooling in your design process
Experience in travel tech, or another domain with messy third-party data and supplier/partner APIs
Through every peak and valley, we lead with curiosity, laughter, kindness, and resolve.
We believe that compounding habits lead to sustainable productivity, consistency, and mutual trust.

Nearly 98% of travel agencies are small businesses.
These businesses have been chronically underserved by technology.
But the impact goes beyond business.
Travel advisors help clients move more intentionally through the world.
Travel advisors get into this business to curate incredible travel experiences for their client.
They love the craft and the relationships, seeing the impact travel can have.
This is the rewarding work they want to spend their time on.
Ask what their day actually looks like and it's not that.
The work they love is buried under the work created by legacy, disconnected systems.
Supplier integration and in-platform booking is one of Tern's most important strategic bets.
If that sounds disappointing or exhausting, this isn't a great fit.

Competitive salary, equity, and benefits package
Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, growth is core to our identity.

At every level of the organization, we obsess about understanding those we serve and the industry we operate in.
Be part of a mission-driven team transforming the travel planning space

This listing is sourced directly from Tern's careers page and normalized into a canonical job model.