Curemd
Implementation Specialist
North Carolina
Sponsorship not specifiedDetected 7 days ago
Project ManagementEHR/EMRCommunicationProblem SolvingAdaptabilityOrganizational Skills
About the role
- This role combines project management, healthcare operations, technical coordination, and client consulting to ensure seamless onboarding experiences and long-term customer satisfaction.
- The ideal candidate is highly organized, client-focused, technically proficient, and passionate about transforming healthcare workflows through technology.
Responsibilities
- Lead end-to-end implementations of CureMD's EHR, Practice Management, Revenue Cycle Management, and patient engagement solutions
- Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and ensuring a high-quality customer experience
- Guide clients through all phases of the implementation process, including workflow analysis and optimization, system configuration, data migration, interface and interoperability coordination, enrollment and billing setup, user acceptance testing, Go-Live preparation and activation, and post-Go-Live stabilization and support.
- Develop and manage detailed project plans, implementation timelines, milestones, risk mitigation strategies, and communication plans
- Coordinate cross-functional teams including implementation, technical services, training, support, billing, and data migration teams to ensure successful project delivery
- Monitor project progress, proactively identify implementation risks, and drive issue resolution
- Acting as a trusted advisor and primary client contact throughout the implementation lifecycle, you will drive project execution, workflow optimization, user adoption, and overall client success.
Requirements
- Bachelor's degree required
Nice to have
- Prior experience with EHR/PM implementations in multi-specialty or enterprise ambulatory practices
- Experience delivering provider and clinical staff training
- PMP, CAPM, Lean, or other project management certification preferred
Compensation
- Competitive base salary
Benefits
- Comprehensive medical, dental, and vision coverage beginning on day one, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- 401(k) retirement plan with 100% employer match up to 4%
- Company-paid short-term and long-term disability coverage, along with group life insurance
- Generous paid time off (PTO) and company holidays
- Industry-leading learning and development opportunities
- Opportunity to grow within a fast-growing healthcare technology organization
- Collaborative, entrepreneurial culture focused on innovation, impact, and professional growth
- Opportunity to directly contribute to healthcare transformation and provider success
- Maintain strong knowledge of healthcare operations, ambulatory workflows, regulatory requirements, and CureMD product capabilities
This listing is sourced directly from Curemd's careers page and normalized into a canonical job model.