Edpuzzle

Edpuzzle

School Success Associate (Northeast-Based)

United States · Staff+

Sponsorship not specified$60k-$75kDetected 175 days ago
SalesPipeline ManagementCustomer SuccessLeadershipCommunication

About the role

  • We're looking for our next School Success Associate to join the Customer Success team in the US.
  • Additionally, you will serve as the Edpuzzle representative at both online and in-person events.
  • Onboard and train in the use of Edpuzzle to our customers, providing a pedagogical sense to its use.

Responsibilities

  • 4-5 years of relevant experience as an Instructional Coach, Tech Coach, District Support or Administrator.
  • You will focus on assigned school projects, develop training and support materials, and coordinate and lead training sessions for staff, including teachers, tech coaches, and curriculum coordinators, throughout targeted schools.
  • Coordinate with the regional country managers and the regional inside sales specialists to design an action plan dedicated to support Edpuzzle adoption and impact in the schools under premium subscription in Region.
  • Deliver training to help teachers have the best possible experience using Edpuzzle.
  • Coordinate with account executives and Edpuzzle team members to deliver excellent training sessions with IT coaches, curriculum leaders, or school administrators within the assigned schools and groups of schools.
  • Develop, coordinate, and customize training materials for each assigned school.
  • Maintain strong pipeline management and log activities, as well as track the success of training sessions in coordination with Edpuzzle team members.
  • 🙌 Team-building events during working hours to connect, learn, and create lasting bonds with passionate colleagues
  • Edpuzzle maintains a drug-free workplace and is an

Requirements

  • You must be based in one of the following states: New Jersey, Massachusetts, Connecticut, Rhode Island, or New York.
  • Proven experience creating and leading school professional development sessions at scale, as well as creating video tutorials and engaging content for teachers.
  • Experience delivering training for large school districts.
  • Proficiency using Edpuzzle or any other LMS.
  • Experience working remotely.

Skills

  • Experience training colleagues in the use of edtech tools.
  • Outstanding presentation and communication skills.

Compensation

  • 🚀 $1,200 per year in professional development reimbursement
  • 📈 401(k) matching
  • 🙌 Team-building events during working hours to connect, learn, and create lasting bonds with passionate colleagues
  • 💰 Competitive salary at $60,000 - $75,000.
  • In addition, this position is eligible for up to $10,000 in incentive compensation under an On-Target Earnings (OTE) structure.

Benefits

  • 🚀 $1,200 per year in professional development reimbursement
  • 🏥 Medical, vision, and dental insurance
  • 🌴 14 paid holidays and flexible PTO
  • 💻 Work from home stipend
  • This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Company info

  • Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 12 years of history helping teachers find and create exciting, interactive learning experiences.
  • We're a software company built by teachers, for teachers, committed to empowering educators with intuitive software to engage students all in one place, from video learning and beyond.
  • Millions of teachers and students around the world are already using Edpuzzle to make education more equitable and engaging.
  • If you're passionate about making an impact and find joy in learning, you'll feel right at home with us.
  • Check out the job details below to see if Edpuzzle could be the right fit for you!
  • About working at Edpuzzle Working at Edpuzzle means joining a global team dedicated to enhancing education for all.
  • Picture a place where you can connect with your teammates, whether remotely or in person, whenever you need support.
  • A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers.
  • A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully.
  • It's no surprise that in our latest employee satisfaction survey, Work-Life Balance (92%), Leadership (85%), and Employee Engagement (84%) were highlighted as our top drivers, because we genuinely care about creating an environment where people can thrive, feel supported, and do their best work.
  • A place where you're encouraged to learn and grow, because education is the cornerstone of everything we do.
  • About the process The goal of our interview process is to learn about each other.
  • Each step is structured to help us understand your unique talents and contributions while offering you insight into our team and culture.
  • For a detailed breakdown of our recruitment process, please refer to our Selection Process Guide which outlines every step of our candidate journey.

Equal opportunity

  • equal opportunity employer that is committed to diversity and inclusion in the workplace.
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This listing is sourced directly from Edpuzzle's careers page and normalized into a canonical job model.