Veriff

Principal Account Manager - USA

USA (Remote) · Principal

Sponsorship not specified$155k-$180kDetected 79 days ago

RESTSalesAccount ManagementCustomer SuccessAPI TestingResearchLeadershipCommunicationCollaboration

About the role

With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause.
Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.
This role will be central to strengthening executive relationships, leading complex initiatives, and delivering long term success across our top enterprise accounts.

We are the preferred identity verification platform partner for the world's most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world.
We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing!
With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we're dedicated to helping businesses and individuals build a safer and more secure world.
At Veriff, our GTM Division is the driving force behind our mission to create a safer, more trustworthy online world.
You will act as a trusted advisor, helping customers maximize the value of Veriff's solutions while identifying and owning growth opportunities that drive retention and revenue.
Build trusted executive and day to day relationships with customers to strengthen alignment, advocacy, and long term loyalty.
Drive net dollar retention through expansion, renewals, increased product utilization, and identification of new use cases across the customer base.
Develop a deep understanding of each customer's business model, priorities, success metrics, and evolving needs to proactively shape account strategy.

10+ years of Account Management experience within the SaaS industry.
Demonstrated track record of meeting or exceeding quota while maintaining strong customer satisfaction and advocacy.
Experience using analytics, dashboards, and data driven decision making to improve account performance and business outcomes.
Experience working within a global scaleup or startup environment, with the ability to thrive in fast changing, high growth, and evolving operating models.
Experience working for a global scaleup/startup

The base salary for this role is $155,000 - $180,000 per year + commission.
Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law
Extra recharge days per year on top of your annual vacation days

Own and operate a portfolio of strategic accounts with full accountability for retention, growth, customer outcomes, and long term partnership health, acting as the CEO of the business within each account.

We are a dynamic team dedicated to growing our customer base and enhancing our brand's global presence.
Veriff is hiring a Principal Account Manager to join our Account Management team, focused on managing our largest and most strategic customers across North America.
In this highly strategic role, you will serve as the primary point of contact for your portfolio, guiding customers through every stage of their journey from integration to adoption, expansion, and long term success.

This listing is sourced directly from Veriff's careers page and normalized into a canonical job model.