Nooks AI

Nooks AI

Senior Software Engineer, Voice AI

San Francisco · Senior

Sponsorship not specifiedDetected 67 days ago
TypeScriptPythonReactNode.jsRESTAgentic AIHubSpotResearchMentoring

About the role

  • The ones that do go through a maze: voicemails, phone trees, virtual assistants.
  • Voice AI is the bet that an agent can navigate that maze, guide reps in real time, and turn the resulting transcripts into coaching insights that make whole teams convert better.
  • We run roughly 100 million calls a week today - hyperscaler volume for real-time voice.

Responsibilities

  • Build real-time, low-latency Voice AI. Voicemail detection, IVR and virtual assistant navigation, in-call guidance for reps.
  • Build the call intelligence on top. Transcript analysis, conversation funnels, Markov models of the calls that convert vs. don't, the manager-side product where coaches find patterns across whole teams.
  • Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
  • Build real-time, low-latency Voice AI.
  • A product that drives most of the company's revenue. Teams trial the dialer first and see 5-10x productivity gains within their first two weeks.
  • Nooks is an applied AI lab building the Agent Workspace for GTM.
  • We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach.
  • Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI.

Requirements

  • Production experience with AI features.

Compensation

  • Top-of-market compensation.

Benefits

  • Bonus for experience operating real-time or low-latency systems at scale.

Company info

  • Work directly with customers. Our biggest accounts have shared Slack channels with our engineers
  • Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
  • Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.
  • Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling.

Equal opportunity

  • Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce.
  • We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
  • Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation.
  • We encourage individuals from all backgrounds to apply and join our team.

This listing is sourced directly from Nooks AI's careers page and normalized into a canonical job model.