CyrusOne
Senior Facility Manager
Fort Worth, TX · Senior
Sponsorship not specifiedDetected 7 hours ago
ComplianceAccountingForecastingBudgetingVendor ManagementCustomer SupportMechanical DesignCommunicationTime ManagementOrganizational SkillsMicrosoft Office
About the role
- CyrusOne is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
- CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.
Responsibilities
- Manage the preventative and corrective maintenance program for the region
- Maintain Operations Policies, Procedures and Guidelines.
- Incident Management - Lead the local incident manage process from incident inception, through resolution and final RCA documentation
- Maintain current status and future status reporting on all capacity thresholds within the facility.
- Customer Support
- Work with centralized Implementation Managers to assure on-time and quality delivery and customer orders and build-outs.
- Support the Sales Organization in the placement of potential new customer orders.
- Lead and direct facility tours for new customer deals
- Maintain updates and training for our Facility Operations Handbook
- Maintain documentation for all CyrusOne certifications and audits
Requirements
- 7+ years experience in managing and maintaining critical infrastructure, preferably in a data center environment
- Ability to work well with all levels of people within the organization
- Represent CyrusOne on customer audits and provide required documentation
- Manage all internal and external monthly reporting required from the region
- Excellent verbal and written communication skills
- Ability to direct and manage work groups
- Excellent organizational skills
- Ability to work well under pressure and manage multiple concurrent priorities
- Excellent time management skills
- Strong customer service skills
- Ability to develop and document procedures and train personnel on the procedures
- Consistently displays a positive attitude with customer first mentality
- Proficient with Microsoft Office
- Ability to work under pressure and manage multiple concurrent priorities
Nice to have
- 10+ years supervisory or personnel management experience preferred
Benefits
- Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc.
Company info
- Reporting on Assets for customers and internal
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This listing is sourced directly from CyrusOne's careers page and normalized into a canonical job model.