CyrusOne

CyrusOne

Senior Facility Manager

Fort Worth, TX · Senior

Sponsorship not specifiedDetected 7 hours ago
ComplianceAccountingForecastingBudgetingVendor ManagementCustomer SupportMechanical DesignCommunicationTime ManagementOrganizational SkillsMicrosoft Office

About the role

  • CyrusOne is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
  • CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.

Responsibilities

  • Manage the preventative and corrective maintenance program for the region
  • Maintain Operations Policies, Procedures and Guidelines.
  • Incident Management - Lead the local incident manage process from incident inception, through resolution and final RCA documentation
  • Maintain current status and future status reporting on all capacity thresholds within the facility.
  • Customer Support
  • Work with centralized Implementation Managers to assure on-time and quality delivery and customer orders and build-outs.
  • Support the Sales Organization in the placement of potential new customer orders.
  • Lead and direct facility tours for new customer deals
  • Maintain updates and training for our Facility Operations Handbook
  • Maintain documentation for all CyrusOne certifications and audits

Requirements

  • 7+ years experience in managing and maintaining critical infrastructure, preferably in a data center environment
  • Ability to work well with all levels of people within the organization
  • Represent CyrusOne on customer audits and provide required documentation
  • Manage all internal and external monthly reporting required from the region
  • Excellent verbal and written communication skills
  • Ability to direct and manage work groups
  • Excellent organizational skills
  • Ability to work well under pressure and manage multiple concurrent priorities
  • Excellent time management skills
  • Strong customer service skills
  • Ability to develop and document procedures and train personnel on the procedures
  • Consistently displays a positive attitude with customer first mentality
  • Proficient with Microsoft Office
  • Ability to work under pressure and manage multiple concurrent priorities

Nice to have

  • 10+ years supervisory or personnel management experience preferred

Benefits

  • Follow CyrusOne processes on tracking and reviewing project costs, submitting PO requests, coordinating with vendors, reporting on project health, etc.

Company info

  • Reporting on Assets for customers and internal

This listing is sourced directly from CyrusOne's careers page and normalized into a canonical job model.