Altana
Senior Technical Account Manager, Federal (Spanish Speaking)
Brooklyn, NY ; Washington, D.C · Senior · Full-time
Sponsorship not specified$150k-$175kDetected 5 days ago
Machine LearningAccount ManagementCustomer SupportCommunicationCollaboration
About the role
- Altana is the network for trusted trade.
- This role is based in Brooklyn, NY or Washington, DC with hybrid work flexibility.
- We prefer candidates within commuting distance of one of our offices, but will consider remote candidates who are a strong match.
Responsibilities
- Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.
- Free access to confidential personal support.
- We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
- Employee Assistance Program: Free access to confidential personal support.
- Trust: Our customers and partners entrust us with missions of the highest importance.
- Resilience is both how we operate and what we deliver.
- It's how we respond when things don't go to plan -- we adapt, we support each other, and we keep moving forward.
- By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.
- It's the core value that drives us make bold moves and take on big, complicated network problems-the ones others avoid.
Compensation
- US Salary Range and Benefits
Benefits
- We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation.
- Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA).
- There is also a Flexible Spending Account (FSA) option.
- Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.
- 401(k) Savings: Save for and invest in your future using our Fidelity 401(k) retirement savings program.
- Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.
- Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses
- The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
- We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it.
Company info
- We are seeking a Senior Technical Account Manager to lead the delivery and adoption of a large-scale software solution with the Mexican government.
- Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana's culture and integrity and guide how we hire, design, build, and connect with each other and our customers.
- Our customers and partners entrust us with missions of the highest importance.
- We are stewards of every mission we touch.
- And we are stewards of the greater good of the company.
- Stewardship: We are stewards of every mission we touch.
- Courage: Courage is what unlocks the seemingly impossible for our customers.
Equal opportunity
- At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability.
This listing is sourced directly from Altana's careers page and normalized into a canonical job model.