Expeditors

Expeditors

Air Export Lead Agent

Salt Lake City, UT, United States

Sponsorship not specifiedDetected 8 days ago
AccountingExcelSupply ChainLogisticsCustomer SupportLeadershipCommunicationOrganizational SkillsAccounts Payable

About the role

  • Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Expeditors is a global logistics company headquartered in Seattle, Washington.
  • As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Responsibilities

  • Prepare various documents for international transportation
  • Build and maintaining strong relationships with vendors (airlines, trucking companies, and others) and customers
  • Proactively work to maintain and monitor accounts payment within 30 days
  • Assist in retention calls and complete customer reviews with your regular customers to document in the CRS
  • Identify with manager / supervisor, develop, and mentor your No. 2
  • Support the supervisor where needed

Requirements

  • Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer

Compensation

  • Ensure team meets company standards of 52 hours training per year per employee

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Employee Referral Program Bonus

Company info

  • We recruit, train, and retain the very best logistics and technical experts the world over.
  • We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
  • Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
  • Scope of Position
  • Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.
  • Major Duties and Responsibilities
  • Ensure smooth and timely freight process flow
  • Coordinate and negotiate rates with our contracted vendors in procuring space and services
  • Ensure accurate and timely client and vendors billing
  • Ensure accurate and timely data entry into our operating system
  • Interact with our customers in arranging their international export shipments, meeting customer service standards
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
  • Understand department process flow, constantly looking for areas of improved efficiency

This listing is sourced directly from Expeditors's careers page and normalized into a canonical job model.