Expeditors
Air Export Lead Agent
Salt Lake City, UT, United States
Sponsorship not specifiedDetected 8 days ago
AccountingExcelSupply ChainLogisticsCustomer SupportLeadershipCommunicationOrganizational SkillsAccounts Payable
About the role
- Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- Expeditors is a global logistics company headquartered in Seattle, Washington.
- As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.
Responsibilities
- Prepare various documents for international transportation
- Build and maintaining strong relationships with vendors (airlines, trucking companies, and others) and customers
- Proactively work to maintain and monitor accounts payment within 30 days
- Assist in retention calls and complete customer reviews with your regular customers to document in the CRS
- Identify with manager / supervisor, develop, and mentor your No. 2
- Support the supervisor where needed
Requirements
- Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer
Compensation
- Ensure team meets company standards of 52 hours training per year per employee
Benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Employee Referral Program Bonus
Company info
- We recruit, train, and retain the very best logistics and technical experts the world over.
- We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
- Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
- Scope of Position
- Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.
- Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Coordinate and negotiate rates with our contracted vendors in procuring space and services
- Ensure accurate and timely client and vendors billing
- Ensure accurate and timely data entry into our operating system
- Interact with our customers in arranging their international export shipments, meeting customer service standards
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
- Understand department process flow, constantly looking for areas of improved efficiency
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This listing is sourced directly from Expeditors's careers page and normalized into a canonical job model.