STAGE (stage.in)
Client Operations, Transfer Agent Oversight - Senior Analyst/Associate
Boston · Senior
Sponsorship not specified$110k-$140kDetected 26 days ago
Project ManagementCommunicationProblem Solving
About the role
- KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions.
- KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities.
- KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group.
Responsibilities
- Maintain strong working relationships with transfer agent contacts, fund administrators, custodians, intermediaries, platform partners, and internal stakeholders.
- Serve as an escalation point for complex investor servicing matters, coordinating across internal teams and external providers to drive timely resolution.
- Contribute to recurring service provider oversight meetings, manage issue logs, track action items, and drive timely resolution of escalations.
- Develop and maintain oversight documentation and procedures.
- Partner with Technology, Data Operations, and external providers to improve automation, reporting, data quality, workflow tools, and system integrations.
- KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds.
Requirements
- Knowledge of transfer agent workflows, investor servicing, subscriptions, redemptions, distributions, tax reporting, and account maintenance.
- 3-4 years of relevant experience in asset management, alternatives, wealth management, investor relations, transfer agency, fund administration, or financial services operations.
- Strong vendor oversight, project management, communication, analytical, and problem-solving skills.
- Ability to work across functions and manage multiple priorities in a fast-paced environment.
- Ability to identify risks and propose practical solutions.
- High attention to detail, strong judgment, and a control-focused mindset.
- Series 7 and 63 licenses are preferred.
Nice to have
- Experience with registered funds, private funds, interval funds, tender offer funds, BDCs, REITs, or wealth-oriented alternative investment products preferred.
Compensation
- $110,000 - $140,000 USD
- KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws.
- Emails sent for unrelated issues, such as following up on an application, will not receive a response.
- Only emails left for this purpose will be returned.
- Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits
- You can request reasonable accommodations by sending an email to Benefits@kkr.com.
Company info
- We are responsible for the client interactions, underlying operating models, and overarching strategy related to client onboarding, product onboarding, capital activity, communications, inquiry servicing, offboarding, and more.
- Our mission is to provide a leading client experience.
- We are 60+ professionals committed to delivering exceptional service and building lasting relationships with our clients.
- We are passionate about understanding our clients' needs, providing leading solutions, and driving client satisfaction.
Equal opportunity
- KKR is an equal opportunity employer.
- Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com.
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