rbanw
Senior Benefits and Leave Administrator
Portland, Oregon · Senior
Sponsorship not specified$75k-$95kDetected 8 days ago
AccessibilityExcelProcess ImprovementVendor ManagementHREmployee RelationsHRISCommunicationProblem SolvingOrganizational Skills
About the role
- The Company Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation.
- Andersen is the oldest and largest window and door manufacture in North America.
- Success in this position depends on precision, follow-through, and the ability to independently identify and resolve discrepancies ensuring data integrity across all related platforms.
Responsibilities
- Oversee the accuracy of enrollments, qualifying life events, terminations, and COBRA administration processed locally, and provide support for broader HR team.
Requirements
- Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas for large-scale reconciliation) required.
- Demonstrated experience reconciling carrier billing and HRIS data with a high degree of accuracy.
- 7+ years of progressive experience in benefits and leave of absence administration, including at least 2 years supporting multi-state operations.
- Strong knowledge of FMLA, ADA, USERRA, COBRA, ACA, workers' compensation, and Oregon leave laws.
- Bachelor's degree in Human Resources, Business, or related field preferred
- PHR, SHRM-CP, or CEBS certification a plus.
- Strong analytical and problem-solving skills, with a natural inclination toward puzzling through discrepancies and getting to root cause rather than just resolving the symptom.
- Highly organized, with the ability to manage multiple concurrent cases, deadlines, and reconciliation cycles without dropping details.
- Hands-on experience administering an HRIS and benefits administration portal.
- Strong attention to detail and comfort working independently as the sole owner of a high-volume, compliance-sensitive function.
- Ability to partner cross-functionally with HR, Payroll, brokers, and carriers to resolve discrepancies, and to support the HR team across a broad range of HR disciplines.
- Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America. Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members. Additional information? Feel free to visit our career page at https://www.tiffee.com/
Nice to have
- Reconcile monthly carrier billing and invoices against enrollment records, identifying and resolving discrepancies before payment.
- Coordinate with the workers' compensation carrier as needed to ensure timely reporting, accurate claim documentation, and appropriate follow-up.
- Track claim status, restrictions, and return-to-work timelines, and coordinate light-duty or modified-duty arrangements with managers.
Compensation
- Own the annual open enrollment process end to end across both states, including system configuration, communications, election audits, and post-enrollment reconciliation.
Benefits
- Own overall administration, accuracy, and compliance across all benefit offerings, providing employee-facing benefits support to employees while serving as the subject matter expert to the broader HR team
- Own carrier and broker vendor management, including escalations and discrepancy resolution, serving as the day-to-day point of contact for brokers and benefit vendors.
- Serve as the primary administrator of benefit technology platforms, including data management, reporting, and vendor coordination with brokers and carriers.
- Own day-to-day administration of leave of absence programs in Oregon from initial request through return to work, delivering compliant, empathetic service to employees navigating a leave.
- Coordinate with carriers, payroll, and managers to ensure timely and accurate leave processing.
- Perform regular audits comparing benefits and leave platform data against carrier and payroll records to catch and correct discrepancies before they surface downstream.
Equal opportunity
- Own day-to-day administration of ADA accommodation requests in Oregon, from initial request through resolution.
- Serve as the subject matter expert and support resource for leave of absence, ADA, and FEHA accommodation requests in California, providing guidance and support to the CA HR team.
- Provide support and best-practice guidance to the CA HR team on complex or higher-risk leave and accommodation cases as needed.
- Maintain consistent leave and accommodation tracking, documentation, and correspondence templates across both states to support a unified compliance standard.
This listing is sourced directly from rbanw's careers page and normalized into a canonical job model.