Xpera
ESM Security Supervisor, British Columbia
Burnaby, British Columbia
Sponsorship not specifiedDetected 14 hours ago
Business DevelopmentExcelHRLeadershipCommunicationCritical ThinkingMentoringPublic SpeakingMicrosoft Office
About the role
- You will be responsible for ensuring our clients receive reliable, responsive, and value-driven security services that align with their unique operational needs and expectations.
Responsibilities
- Champion a culture of physical and psychological safety by leading with respect, integrity, and care to create a secure, supportive, and inclusive environment for all team members.
- Deliver a best-in-class customer experience by providing exceptional service, building trust, and exceeding client expectations.
- Drive business growth by identifying opportunities, strengthening client relationships, and contributing to ongoing sales success.
- Take pride and ownership in delivering high-quality solutions that represent Xpera's commitment to excellence and create lasting value for our clients.
- Inspire and develop team members through effective leadership, coaching, mentorship, and knowledge sharing to support individual and team success.
- Support the successful delivery of operational projects, including large-scale initiatives and complex industrial assignments, through effective coordination, planning, and execution.
- Proven leadership skills with the ability to coach, develop, and inspire security personnel to achieve operational excellence.
- Strong critical thinking skills with the ability to analyze challenges from multiple perspectives and develop effective solutions.
- This role is ideal for a proactive, people-focused leader who thrives in a dynamic environment and takes pride in building strong client relationships, developing talent, and delivering results.
Requirements
- 3 to 5 years of experience in a loss prevention or security management role.
- Knowledge of Nimble, Ximble, TrackTik or QR Patrol is an asset.
- Demonstrated proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, to create reports, presentations, and business documents.
Skills
- Xpera Risk Mitigation & Investigation (Xpera) is Canada's premier national provider of risk mitigation services.
- More information about Xpera can be found at xpera.ca.
Benefits
- We lead with "yes", trust in our shared expertise, and embrace innovation while holding each other accountable to our vision.
- Post-secondary diploma or degree in a related field, or security guard or investigation training and work experience or a combination of relevant education and experience.
Company info
- Serve as a responsive and solutions-focused partner to our customers by addressing requests with speed, flexibility, and operational excellence.
- We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self.
Equal opportunity
- In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process.
- Applicant should advise Human Resources if they require any type of accommodation during the recruitment process.
This listing is sourced directly from Xpera's careers page and normalized into a canonical job model.