HonorHealth
Representative - Admissions Services
Four Peaks Medical Center, United States of America
Sponsorship not specifiedDetected 22 days ago
ComplianceCustomer SupportHIPAAPatient Care
About the role
- Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.
- Greets patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards.
- Ensures a positive patient experience by addressing patient questions and concerns in an empathetic and professional manner.
Responsibilities
- Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.
- Keeps supervisor and/or lead informed of all unique situations and problem accounts.
Requirements
- High School Diploma or GED Required
- Initiates notifications to insurances as required.
Benefits
- From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness.
- Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
- Collaborates within the multi-disciplinary health care team to facilitate and ensure patient satisfaction and maximization of reimbursement.
- Processes pre-registered accounts, completes registration and admissions information by obtaining patient demographic, insurance, financial and medical information in accordance to revenue cycle criteria.
- Obtains required signatures on all medical, financial and compliance documents.
- Verifies insurance eligibility and coverage and executes appropriate insurance notification procedures.
- Checks for medical necessity and follows appropriate procedures depending on results.
- 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience. Required
- 1 year experience at a medical office or other hospital/ nursing home facility. Preferred
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