Krewe
Wholesale Account Operations Agent
New Orleans, LA · Junior · Full-time
Sponsorship not specifiedDetected 25 days ago
LogisticsERPCustomer SupportCommunicationProblem SolvingNetSuite
About the role
- About KREWE KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans - and now proudly headquartered in both New Orleans and New York City.
- If this sounds like the right environment for you we invite you to apply below.
- This entry-level role is the ultimate launchpad into the world of B2B operations.
Responsibilities
- Account & Order Management The Showroom Gatekeeper: Manage the digital product flow by verifying order imports between our wholesale platform and ERP system.
- New Account Onboarding: Review and approve initial orders for exciting new retail partners joining the KREWE family.
- Global Logistics & Operations Support Warehouse Liaison: Act as the direct line to our fulfillment center, checking order statuses and resolving mispicks, mis-ships, or damaged arrivals swiftly.
- International Logistics Support: Own the northern front by managing Canadian operations-including RMA creation, shipping labels, invoicing, and carrier troubleshooting.
- Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design.
- In 2022, we opened the doors to our NYC headquarters in the heart of the Meatpacking District, building a second home for the brand that brings New Orleans' culture, creativity, and energy to one of the world's most iconic design capitals.
- Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers.
- Our people are high-performing and ambitious - not just about hitting goals, but about building something that's original, culturally rooted and globally resonant.
- Every team member at KREWE has the opportunity to own their role and make a lasting impact.
- You will be the vital link between the brand, our incredible sales representatives, and premium retail partners across the globe.
Requirements
- Communication Star: Exceptional written and verbal communication skills with a natural ability to stay calm, professional, and empathetic.
- Exceptional written and verbal communication skills with a natural ability to stay calm, professional, and empathetic.
- If you are tech-savvy, love problem-solving, and want to learn the ins and outs of how a high-end fashion brand scales its business, we want to meet you!
Nice to have
- Comfortable picking up new software quickly.
- Previous exposure to ERP software and order management systems is plus, but not required.
Benefits
- Full Time Role: 40 hours per week Hours & schedule are subject to organizational volume Hourly wage at competitive rate Group health plans: health, vision and dental insurance Welfare
Company info
- Review, approve, and execute warranty requests, ensuring our customers always receive the premium service they expect from a luxury brand.
- Post-Purchase & Product Care Excellence Warranty Concierge: Review, approve, and execute warranty requests, ensuring our customers always receive the premium service they expect from a luxury brand.
- Digital Merchandising: Upload and maintain display and POP options within NuOrder so sales reps have the tools to make KREWE stand out in-store.
- Our presence now spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform - alongside distribution through premier independents and top national retailers.
- As we continue to expand, we're looking for passionate, driven, and innovative individuals to join our talented team.
- At KREWE our work is fast-paced, collaborative, and deeply mission-driven.
- We are currently searching for an enthusiastic, detail-oriented, and style-conscious Wholesale Account Operations Agent to join our team.
Equal opportunity
- KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed.
- We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
This listing is sourced directly from Krewe's careers page and normalized into a canonical job model.