Theburntapp Com
Operations Associate
San Francisco, USA · Full-time
Sponsorship not specifiedDetected 318 days ago
JavaScriptPythonAlgorithmsSQLAgentic AIExcelSupply ChainERPOnboardingCustomer SuccessLeadershipCommunicationProblem Solving
About the role
- We are seeking a scrappy Operations Associate to become one of our earliest hires.
- You'll work directly with the CEO and leadership team, shaping both our day-to-day execution and our long-term direction.
- Have you ever wanted to join a startup at the earliest of stages, right before the rocket ship takes off, and if you see yourself as a future founder and want that hands-on experience?
Responsibilities
- Get a front-row seat to how a startup scales from zero to one Own meaningful projects across operations, sales, and customer success Help shape the foundation of our company and culture Build a career-defining track record by running straight into the chaos of an early-stage startup Join us in building the future of intelligent, autonomous supply chain agents.
- We are obsessed with building a generational business.
Benefits
- Leave your ego at the door.
Company info
- Operations Associate About Burnt Burnt is building an agentic OS to replace legacy ERPs and automate how supply chain companies operate.
- We're starting with the food industry-a $1T+ sector that's been underserved by modern software-and building vertically integrated AI agents that take over the manual, repetitive work ERPs were supposed to solve.
- Our first product replaces the entire order management team at food distribution companies.
- Instead of emails, texts, and voicemails being manually keyed into ERPs, our agent understands every customer's habits, shorthand, and preferences-and turns messy inbound communication into structured, ERP-ready orders in seconds.
- We're a group of extremely competitive people and run through walls day in day out for our customers.
- Why are we working on this?
- Founded by industry operators and backed by some of the best investors and operators in Silicon Valley, we're combining deep domain expertise with cutting-edge AI to reshape how global supply chains run.
- automate the 40% of labor currently hired just to operate broken systems-and free up humans to focus on what actually drives the business forward.
- We're just getting started.
- Come build with us.
- The Opportunity We are seeking a scrappy Operations Associate to become one of our earliest hires.
- This is a generalist role where you'll do a bit of everything - customer onboarding, success, sales, internal process building-and figure out how to make the company run faster.
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