Rockstar Games

IT Workflow Coordinator

Oakville, Ontario, Canada · Full-time

Sponsorship not specified$51k-$76kDetected 1 day ago

AccessibilityExcelSystems EngineeringResearchCommunication

About the role

This is a full-time, in-office position based out of Rockstar's unique game development studio in Oakville, ON.
ADDITIONAL INFORMATION HOW TO APPLY Please apply with a resume and cover letter demonstrating how you meet the skills above.
If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

maintain accurate documentation and status updates.
Partner with cross-functional teams (e.g., business stakeholders, IT, security, and governance) to route questions, capture feedback, and escalate risks or blockers.
Support recurring review meetings by capturing notes, documenting decisions, and maintaining action items (owners and due dates).
Help maintain an inventory of commonly used tools and identify potential overlaps to support standardization efforts.
Track requests, decisions, and follow-ups; maintain accurate documentation and status updates.
The Rockstar Games Systems Engineering Team delivers global IT systems infrastructure to the development teams.
We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.

Please note that these are desirable skills and are not required to apply for the position.
Experience with ticketing/work management tools (e.g., ServiceNow or similar).
Experience writing short assessment summaries or recommendations based on deeper product research.
Familiarity with IT concepts such as user access, identity management, and basic networking.
Coordinate intake for software and AI tool requests by collecting required details, clarifying incomplete submissions, and preparing concise summaries.

The pay range for this position in Ontario, Canada at the start of employment is expected to be between the range below* per year.

We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Our team constantly reviews our processes with the aim of automating wherever possible.

equal opportunity, dignity and respect.
If you need more information about Rockstar's accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.

This listing is sourced directly from Rockstar Games's careers page and normalized into a canonical job model.