Otter Match

Otter Match

Product Manager - Data Products

Seattle, WA · Full-time

Sponsorship not specified$167k-$230kDetected 8 days ago
SQLData ScienceProduct ManagementLeadershipCollaboration

About the role

  • We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery.
  • Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business.
  • We increase sales, reduce order issues, and decrease delivery headaches.

Responsibilities

  • Join a high-leverage team building Otter's data products - the foundation that helps restaurants understand, predict, and improve performance.
  • You'll own end-to-end product outcomes in a portfolio that also includes analytics, live monitoring & alerts, operational insights, and data reliability.
  • Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
  • Build for scale and speed: create modular capabilities that accelerate new use cases without custom work.
  • Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast.
  • Own the outcomes, not just the roadmap: define success metrics and move them - adoption, engagement, customer satisfaction, data SLAs, and revenue impact.
  • Data fluency: you're comfortable in SQL, metrics design, and experiment/impact analysis
  • Cross-functional leadership across engineering, design, GTM, and customer-facing teams
  • prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
  • Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication.

Requirements

  • 3+ years of product management (or equivalent) with data/analytics, platform, or operational tooling.
  • Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results.

Nice to have

  • Demand for online food delivery is growing really fast!
  • In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.

Compensation

  • The base salary range for this role is $167,000 - $230,000 per year.
  • 8 paid holidays per year

Benefits

  • Base salary is just one part of your total rewards package.
  • You may also be eligible for equity awards and an annual performance-based bonus.
  • Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl.
  • Company-paid life and disability insurance (short- and long-term).
  • Optional supplemental life insurance for self, spouse, and children.
  • Time Off policies:
  • Discretionary vacation days
  • Paid Bereavement leave
  • Paid Parental Leave
  • Health Savings Account (HSA)

Company info

  • In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.
  • What we're looking for
  • Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.

This listing is sourced directly from Otter Match's careers page and normalized into a canonical job model.