Otter Match
Product Manager - Data Products
Seattle, WA · Full-time
Sponsorship not specified$167k-$230kDetected 8 days ago
SQLData ScienceProduct ManagementLeadershipCollaboration
About the role
- We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery.
- Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business.
- We increase sales, reduce order issues, and decrease delivery headaches.
Responsibilities
- Join a high-leverage team building Otter's data products - the foundation that helps restaurants understand, predict, and improve performance.
- You'll own end-to-end product outcomes in a portfolio that also includes analytics, live monitoring & alerts, operational insights, and data reliability.
- Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
- Build for scale and speed: create modular capabilities that accelerate new use cases without custom work.
- Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast.
- Own the outcomes, not just the roadmap: define success metrics and move them - adoption, engagement, customer satisfaction, data SLAs, and revenue impact.
- Data fluency: you're comfortable in SQL, metrics design, and experiment/impact analysis
- Cross-functional leadership across engineering, design, GTM, and customer-facing teams
- prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
- Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication.
Requirements
- 3+ years of product management (or equivalent) with data/analytics, platform, or operational tooling.
- Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results.
Nice to have
- Demand for online food delivery is growing really fast!
- In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Compensation
- The base salary range for this role is $167,000 - $230,000 per year.
- 8 paid holidays per year
Benefits
- Base salary is just one part of your total rewards package.
- You may also be eligible for equity awards and an annual performance-based bonus.
- Benefits Summary (USA Full-Time Exempt Employees):
- Medical, dental, and vision insurance (multiple plans, incl.
- Company-paid life and disability insurance (short- and long-term).
- Optional supplemental life insurance for self, spouse, and children.
- Time Off policies:
- Discretionary vacation days
- Paid Bereavement leave
- Paid Parental Leave
- Health Savings Account (HSA)
Company info
- In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.
- What we're looking for
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
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This listing is sourced directly from Otter Match's careers page and normalized into a canonical job model.