The Options Clearing Corporation
Associate, Member Services
Dallas, TX
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About the role
- THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP***** To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job.
- We do not accept unsolicited resumes or sales solicitations from staffing agencies.
- Any OCC employee wishing to submit a referral must do so through their Workday account.
Responsibilities
- This role's primary responsibility is to support Clearing Members by providing exceptionally high levels of service to our clients with clearing their existing and new products.
- The role must possess a basic understanding of OCC's products, systems, and processes in order to support clearing members with questions related to operational processing or issues which includes research and analysis of trade and position data.
- Effectively communicates with external market participants to support and troubleshoot production activities
- Completes daily tasks that support production
- Maintains and updates Clearing Member information in CRM system and other databases
- Performs Masterfile account updates and verification of changes for members
Requirements
- The requirements listed are representative of the knowledge, skill, and/or ability required.
- Required] Strong oral and written communication skills
- [Required] Strong customer service skills
- [Required] Ability to solve problems
- [Required] Ability to multitask in a dynamic environment
- [Required] Ability to interact in a professional manner with internal and external participants (including but not limited to co-workers, management, clearing members and exchanges)
- [Required] Ability to cover various shifts and work overtime, if conditions warrant
- To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Skills
- [Required] Microsoft Office proficiency especially proficient in PowerPoint, Excel, and Word
- Education and/or Experience:
- [Required] Bachelor's Degree in Business
- [Required] 0+ years of experience
- Certificates and Licenses
- None
- The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization.
- More information about OCC is available at www.theocc.com.
- A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness.
- Some of these components include:
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
Compensation
- The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final base salary compensation will be determined by factors such as skills, experience and/or education.
- In addition, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
- We typically do not hire at the maximum of the range in order to allow for future and continued salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers
- $55,000.00 - $68,800.00
- Incentive Range
Benefits
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- Competitive health benefits including medical, dental and vision
Company info
- Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions.
- OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms.
- As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System.
Equal opportunity
- OCC is an Equal Opportunity Employer
Visa & Work Authorization
- THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP***** To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job.
This listing is sourced directly from The Options Clearing Corporation's careers page and normalized into a canonical job model.