Stryker

Stryker

OnSite Specialist -Tyler, TX

Tyler, Texas · Contract

Sponsorship not specified$22k-$29kDetected 1 day ago
Supply ChainInventory ManagementCustomer SupportEHR/EMRRadiologyCommunicationCollaborationMicrosoft Office

About the role

  • Scope of Work Summary (Sterile Processing Department - SPD): Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy.
  • Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.
  • Works closely with SPD, OR coordinators, and service line leaders to ensure procedural efficiency.

Responsibilities

  • Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
  • Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
  • Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
  • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
  • Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
  • Manage post-procedure breakdown and staging of all Stryker equipment.
  • Ability to work rotating schedules, including on‑call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
  • Experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
  • Scope of Work Summary (Operating Room Support):
  • This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

Requirements

  • Ability to lift up to 50 lbs occasionally and 20 lbs frequently
  • ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
  • Strong analytical, problem‑solving, and time‑management skills with the ability to make independent decisions in high‑pressure environments.
  • Ability to clearly explain and follow detailed guidelines and procedures.
  • Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
  • Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
  • Familiarity with surgical supply chain or SPD workflows.
  • HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).
  • Experience in OR technical support or surgical services.
  • Excellent communication and troubleshooting skills.
  • Scope of Work Summary (Sterile Processing Department - SPD):
  • Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.
  • Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
  • Perform in-line function testing (leak, sharpness, insulation, or power checks).
  • Wrap and containerize sets for sterilization per IFU.
  • Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
  • Facilitate repairs, replacements, and instrument tracking per hospital protocols.
  • Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Nice to have

  • Knowledge of anatomy, surgical procedures, and instrumentation.
  • HSPA/CRCST certification (required within 6 months for Sterile Processing roles
  • Core Responsibilities:
  • Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
  • Confirm equipment functionality and image routing prior to each procedure.
  • Adjust camera, monitor, and device settings intraoperatively.
  • Provide immediate troubleshooting of endoscopy and integration systems.
  • Educate OR and SPD staff on proper use and troubleshooting of Stryker products.

Compensation

  • $21.58 - $29.20 USD Hourly
  • View the U.S. work location and transparency guide to find the pay range for your location.

Benefits

  • Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
  • Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
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This listing is sourced directly from Stryker's careers page and normalized into a canonical job model.