Delta Faucet

Design Center Manager, NYC

US - New York - New York · Full-time

Sponsorship not specifiedDetected 30 days ago

CRMPipeline ManagementNegotiationForecastingAuditingCustomer SupportLeadershipCommunicationMicrosoft Office

About the role

We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
This role is perfect for a high-energy, motivated professional ready to make an immediate impact and serve as a brand ambassador for the New York market.
The Showroom Manager will oversee all aspects of showroom operations, including sales leadership, client experience, team management, and strategic business initiatives.

Responsibilities

Leadership & Team Development: Manage, mentor, and develop a high-performing showroom team, auditing performance, resolving escalated claims, and ensuring optimal staffing and seamless operations.
Client Engagement: Represent the Brizo & Newport Brass brands with professionalism, build trusted client relationships, provide personalized service, follow up on leads and samples, and organize showroom events that enhance the client experience.
Strategic Management: Create and execute the showroom's business plan, develop and manage budgets, align team goals with luxury strategy, oversee account and sample processes, contribute to forecasting, and identify opportunities for growth and cross-selling.
Delta Faucet Company is seeking a dynamic Showroom Manager to lead our new New York City Design Center focused on the Brizo and Newport Brass brands.
Manage, mentor, and develop a high-performing showroom team, auditing performance, resolving escalated claims, and ensuring optimal staffing and seamless operations.
Represent the Brizo & Newport Brass brands with professionalism, build trusted client relationships, provide personalized service, follow up on leads and samples, and organize showroom events that enhance the client experience.

Requirements

Proven experience in budget management, designing curriculum and delivering engaging training programs.
CRM experience required.
Bachelor's degree or equivalent.
5+ years in sales management within a high-end luxury brand environment (showroom, retail, or architectural design firm).
Proven ability to build, coach, and inspire successful sales teams.
Strong leadership, negotiation, and decision-making skills.
Client-centric mindset with innovative, strategic thinking.
Excellent communication skills, both verbal and written.
Proficient in Microsoft Office
Strong connections within the New York luxury design community.
Must currently reside within the New York city area and be able to travel for company events.
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Compensation

Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company info

Delta Faucet Company (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position.
The Company makes employment decisions only based on merit.
The Company is committed to complying with all applicable laws providing equal employment opportunities.
This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer.
Please click on the following links for more information.
Delta Faucet Company
It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.
E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
LinkedIn Learning access; internal opportunities to work on projects cross-company.
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service.

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This listing is sourced directly from Delta Faucet's careers page and normalized into a canonical job model.