xAI

Onboarding & Training Specialist

Palo Alto, CA · Contract

Sponsorship not specified$76k-$138kDetected 17 hours ago

Machine LearningHRCustomer SuccessLeadershipCommunication

About the role

We are looking for a detail-oriented, high-ownership AI Tutor Onboarding & Training Specialist to join the SpaceXAI Human Data team.

Own the end-to-end onboarding experience for all new AI Tutors from the moment an offer is accepted
Design, schedule, and deliver initial orientation and foundational training programs for AI Tutors
Evaluate, create, and continuously improve training materials, playbooks, and resources based on feedback from tutors, managers, and evolving program needs to accelerate tutor ramp-up, quality, and continuous development
Partner with Human Data leads and subject-matter experts to identify skill gaps and deliver targeted continuous development
Serve as the primary point of contact for new tutors, providing timely, high-quality support and guidance
Coordinate with internal stakeholders (recruiting, operations, quality, and program leads) on tutor readiness status and capacity planning
Manage communications and announcements to the tutor population
This role will ensure that every new AI Tutor receives a seamless, high-quality onboarding experience and continues to develop into a top-performing contributor.

Bachelor's degree
Position occasionally requires the ability to work overtime and weekends when needed
Direct experience onboarding or training contractors, contingent workers, or specialized talent (especially in AI, data labeling, content moderation, or similar high-volume quality programs)

Experience designing and facilitating live or asynchronous training sessions
Strong organizational, multi-tasking, and prioritization skills in a fast-moving environment
Excellent written and verbal communication skills with the ability to explain complex processes simply
High sense of urgency, ownership, and attention to detail
Comfort working with tracking systems, spreadsheets, and basic learning tools
Familiarity with AI/ML data collection or human feedback workflows is a plus
This organization is for individuals who appreciate challenging themselves and thrive on curiosity.
All employees are expected to be hands-on and to contribute directly to the company's mission.
Work ethic and strong prioritization skills are important.

for eligible U.S. based positions include health insurance, 401(k) plan, and paid sick leave.
1+ years of professional experience in onboarding, training, learning & development, human resources, customer success, or a related people-facing role
US-based candidates: $76,000 - $138,000 USD depending on factors including relevant experience, skills, education, geographic location, and qualifications.
Benefits vary based on employment type, location and jurisdiction.

This listing is sourced directly from xAI's careers page and normalized into a canonical job model.