Join Swift

Join Swift

Key Account Manager

New York, United States

Sponsorship not specifiedDetected 30 days ago
SwiftCloud PlatformsAccessibilityAccount ManagementERPCommunicationCollaboration

About the role

  • We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust.
  • Share market insights, customer feedback, product issues, and trends with internal stakeholders.
  • A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.

Responsibilities

  • Drive business growth and market presence
  • Spot opportunities, deepen relationships, deliver results
  • Builds and reinforces cust relationships
  • Leads with a team focus
  • Cultivate and maintain strong, long-term customer relationships with assigned markets and accounts, understanding their evolving requirements and positioning Swift as a trustable advisor.
  • Cultivate and maintain strong, long-term relationships to drive revenue growth and business expansion.
  • Collaborate with teams to ensure seamless delivery of solutions and services on key areas such as ISO 20022, client connectivity (APIs, cloud platforms, ERP integration), correspondent banking, digital assets, CBDCs, and related innovations and challenges.
  • Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
  • Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction
  • Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.

Requirements

  • University degree
  • Prior knowledge of Swift or equivalent transaction technology/software companies
  • Prior knowledge of the correspondent banking, payments, FX, trade, and digital assets.

Company info

  • We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.
  • We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
  • Education
  • At least 7 years experience in sales, of which 3 years in the financial industry.
  • Experience working in the Canadian financial market.
  • We're the world's leading provider of secure financial messaging services, headquartered in Belgium.
  • We are the way the world moves value - across borders, through cities and overseas.
  • No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.
  • We're unique too.
  • We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely.

Equal opportunity

  • If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.
  • Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
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This listing is sourced directly from Join Swift's careers page and normalized into a canonical job model.