Nordic
Senior Consultant - UKG
US - National · Senior
Sponsorship not specifiedDetected 13 days ago
Project ManagementCustomer SupportLeadershipCommunicationProblem SolvingMentoringAdaptabilityOrganizational Skills
About the role
- We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws.
- We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
Responsibilities
- Perform professional services for Nordic and its affiliates in alignment with the expectations of Nordic and each applicable client, including but not limited to:
- recommend and develop system configurations, workflows, and best practices within UKG Workforce Dimensions and Workforce Central environments.
- Provide production support, issue resolution, and system maintenance for UKG Workforce Management solutions, including Timekeeping, Scheduling, Accruals, and Attendance.
- Participate in and lead system configuration activities, upgrades, enhancements, and optimization efforts based on client requirements.
- Lead and attend meetings regarding project status, system enhancements, issue resolution, and ongoing work-product coordination.
- Evaluate current workforce management processes and procedures; recommend and develop system configurations, workflows, and best practices within UKG Workforce Dimensions and Workforce Central environments.
- Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines.
- Self-starter with the ability to manage schedules, meet deadlines, and maintain accountability for work product.
Nice to have
- Evaluate current workforce management processes and procedures
- Apply UKG technical and functional expertise to client system configuration, administration, testing, troubleshooting, and optimization initiatives.
- Provide project management and project leadership services in alignment with client expectations and contracted role.
- Provide leadership guidance and mentorship to client stakeholders and Nordic teammates.
- Work directly with project teams, end users, HR, payroll, operational leaders, and executive stakeholders as project needs dictate.
- Accurately and completely document work progress, issues, escalations, system changes, and other required information in accordance with Nordic and client requirements.
- Additional project-specific duties as required by the client.
Skills
- Bachelor's degree or equivalent experience required.
- UKG-related training, certification, or accreditation preferred.
- 2+ years of experience supporting UKG Workforce Management solutions required.
- Previous consulting experience preferred.
- Excellent communication skills, both written and verbal.
- Proven ability to apply problem-solving and technical skills in complex environments.
- Must demonstrate and embody Nordic's maxims.
- Demonstrated sound judgment and appropriate escalation practices.
- Highly organized with the ability to multitask while maintaining focus on critical priorities.
- Grow your career.
This listing is sourced directly from Nordic's careers page and normalized into a canonical job model.