Kandu, Inc.

Kandu, Inc.

Clinical Liaison - Jacksonville, Florida (Part Time)

United States · Part-time

Sponsorship not specified$35k-$42kDetected 1 day ago
SalesCustomer SupportFDA RegulatoryMedical DevicesCommunication

About the role

  • The Part-Time Clinical Liaison serves as a key bridge between healthcare providers, stroke survivors, and Kandu, Inc.'s internal teams, ensuring seamless coordination throughout the recovery journey.
  • Overall, the role plays a critical part in expanding access to care, enhancing recovery outcomes, and advancing Kandu, Inc.'s mission to improve quality of life for stroke survivors.

Responsibilities

  • Focus on short and long term success of our clients through understanding of client and Kandu partnership goals, building trusted relationships with providers, client care team, providing regular feedback on referral, registration process and results, and understanding the local landscape regarding expansion partner opportunities.
  • Serve as a regional liaison between our clients (providers, hospital, post acute care partners) and stroke survivors early in their recovery journey.
  • For navigation services, support referral, registration, and enrollment workflows by reviewing hospital patient census, triaging appropriate referrals, and aligning with discharge planning.
  • Represent Kandu, Inc. at community-based outreach events, collect new leads, and
  • Performs other related duties and special projects as assigned.

Requirements

  • CANDIDATES MUST BE LOCATED IN THE JACKSONVILLE, FLORIDA AREA**
  • Travel daily to partner sites, with up to 40% national travel required.
  • At least 4-6 yrs direct customer service experience required
  • Must have reliable transportation (personal vehicle)

Nice to have

  • 2-4 years experience serving stroke survivors and families preferred Physical Demands
  • Ability to sit for extended periods at a computer and use standard office equipment.
  • Ability to lift up to 10 pounds
  • Manual dexterity for typing and computer use
  • Open to overnight travel
  • Willing to work early evening schedule
  • 40% overnight travel required
  • Adhere to all applicable quality and regulatory standards (e.g., FDA, ISO)

Compensation

  • Please note that the salary information is a general guidance only.

Benefits

  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • 2-4 years experience in a healthcare setting required
  • 2-4 years medical device, healthcare, or digital health sales experience required
  • Experience with health plan benefits and eligibility
  • Support commercial team activities by providing IpsiHand medical device education and in-service support to healthcare providers, rehabilitation teams, and patients.

Equal opportunity

  • Kandu, Inc. is an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Kandu, Inc.'s careers page and normalized into a canonical job model.