Connecteam

Connecteam

Expansion SDR - XDR

New York, United States · Director · Contract

Sponsorship not specifiedDetected 55 days ago
HubSpotCRMAccount ManagementCustomer SuccessCommunicationAdaptability

About the role

  • We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites.
  • The kind of work that doesn't happen behind a desk, and doesn't have time for messy spreadsheets, scattered group chats, or tools that don't talk to each other.
  • Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination.

Responsibilities

  • Manage all prospecting activity in HubSpot CRM, keeping records accurate and up to date.
  • Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights.
  • Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities.
  • We build our people up.
  • Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
  • Connecteam is committed to building an encouraging, caring, and supportive environment.
  • We share a responsibility to support our team and enrich their lives.

Requirements

  • If you're passionate about helping businesses grow efficiently and have the required experience and skills, we'd love to hear from you!

Nice to have

  • 1-2 years of experience in a client-facing role (SDR experience is a plus, not required).

Skills

  • Hunger for success, high energy, and an intelligent, positive, proactive attitude
  • Strong technical aptitude and the willingness to dive deep into the product
  • A self-starter who thrives in a fast-paced, target-driven startup environment.
  • Resilience and adaptability when faced with challenges or rejection.
  • Comfortable working US business hours: Monday-Friday, remotely - MUST!
  • Working hours:
  • Monday-Friday: 9:00am-6:00pm.
  • Along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days.
  • Joining Connecteam Is The Smart Move:

Compensation

  • This role offers a competitive compensation of $ 60,000 per year base salary with $80,000 in on target earnings yearly with uncapped commission opportunity!

Benefits

  • From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course).

Company info

  • As an Expansion SDR (XDR) at Connecteam, you'll be at the heart of our growth efforts in the US market.
  • This is not a cold outbound role - you'll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform.
  • Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers.
  • Proactively engage with existing customers via calls, email, and social to identify upsell opportunities - 140+ calls per day (exciting, high volume environment!)
  • Proactively engage with existing customers via calls, email, and social to identify upsell opportunities
  • We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce.
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This listing is sourced directly from Connecteam's careers page and normalized into a canonical job model.