Mastery Charter Schools

Network Student Enrollment Coordinator - Bilingual NJ

Camden, NJ · Full-time

Sponsorship not specified$12k-$23kDetected 50 days ago

HubSpotCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

The Network Student Enrollment Coordinator plays a key role in supporting prospective and current families through the enrollment process at Mastery Schools.
Guide prospective families through the full enrollment process by sharing information about school options, supporting application completion, and facilitating a smooth handoff to school-based operations teams for registration.
Ensure confidentiality of all student and family information.

This role serves as a primary point of contact for families, helping them identify the right school option, answering questions, and providing hands-on support with the application and re-enrollment process.
Build and maintain partnerships with community centers, pre-K programs, and daycare centers in Camden to generate new student leads and promote Mastery Schools of Camden on an ongoing basis.
Support active re-enrollment efforts for current Mastery families through direct outreach, timely follow-up, and coordination with school-based enrollment and operations staff.
Manage the lead cultivation process in HubSpot by contacting interested families daily, tracking outreach activity, and meeting weekly conversion and contact goals.
Provide accurate application support and maintain up-to-date records across multiple enrollment platforms, including Avela, SchoolMint, and Genesis. Ensure confidentiality of all student and family information.
Maintain a positive, empathetic, and professional demeanor with families and colleagues at all times.
Collaborate with school-based Enrollment Coordinators, Administrative Assistants, and Network Enrollment staff to advance enrollment priorities across campuses.
Why You Should Apply: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task.

Demonstrated ability to provide high-quality customer service
Proficiency with Google Sheets and Outlook
Highly organized and able to manage multiple tasks simultaneously.
Strong telephone and interpersonal communication skills.
Demonstrated ability to establish and maintain positive working relationships with students, parents, staff, co-workers, and the public.
Creative thinker and problem solver.
Approachable and service-oriented.
Demonstrated self-awareness, cultural competence, and commitment to anti-racist practices.
Education and Experience:
At least one (1) year of prior experience in a high-paced customer support or outreach role (retail, call center, reception/front desk, community organizing, etc.).

High School Diploma or GED required
Associate's degree or higher a plus.
Experience working with families and individuals from diverse ethnic, racial, and socioeconomic backgrounds.
Experience with student enrollment, school admissions, or K-12 family engagement preferred.
Community-based canvassing or outreach experience is a plus

The Network Student Enrollment Coordinator at Mastery can expect a starting salary between $50,800 to $55,900, based on education and experience, with opportunities for growth as your career progresses.
Each offer is made in alignment with Mastery's compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.
Annual Calendar: As you plan to make Mastery your new work home, please feel free to review our calendar here.

We offer a full benefits program and opportunities for professional growth.
Please go here to see all of our Benefits offerings!
We like to think our calendar is a benefit of working here too!
Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications.

We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background.
Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students.
At Mastery, we're on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams.

This listing is sourced directly from Mastery Charter Schools's careers page and normalized into a canonical job model.