Twilio careers

Twilio careers

Staff Software Engineer (L4)

Remote - Canada · Staff+

Sponsorship not specified$160k-$200kDetected 22 hours ago
JavaScriptTypeScriptReactDistributed SystemsFull-Stack DevelopmentCode ReviewAWSGCPAzureKafkaSparkData EngineeringLLMsLangGraphCustomer SupportResearchLeadershipCommunicationCollaborationMentoringHadoop

About the role

  • As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
  • We use Artificial Intelligence (AI) to help make our hiring process efficient.

Responsibilities

  • Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.
  • Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
  • Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
  • Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

Requirements

  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
  • Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
  • Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
  • Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
  • Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).
  • Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
  • Required:
  • Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
  • Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.
  • Desired:
  • Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
  • Location

Skills

  • Your career at Twilio is in your hands.
  • That said, every hiring decision is made by real Twilions!
  • See yourself at Twilio
  • About the job

Compensation

  • Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

Benefits

  • Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
  • Target Bonus Percentage 15% (When Applicable)

Company info

  • At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
  • Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
  • We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
  • Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team.
  • We're building the future of work at Twilio, and this role offers the opportunity to be at the forefront of enterprise AI innovation.
  • This role focuses specifically on transforming how Twilio's Customer Support organization operates through AI-powered tools and agentic products.
  • We are looking for Full-Stack Engineers who view AI as a fundamental shift in the software development lifecycle of engineering products and the delivery of beautiful, engaging user experiences.
  • This is an opportunity to deliver innovative software products and solutions across every business function in the company such as Sales, Marketing, GTM, HR, Finance and Legal.
  • At Twilio, we're shaping the future of communications, all from the comfort of our homes.
  • We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
  • Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Twilio careers's careers page and normalized into a canonical job model.