Skyzone

General Manager

Commerce Township, MI · Full-time

Sponsorship not specified$80k-$90kDetected 5 hours ago

SalesCustomer SupportCommunicationMicrosoft OfficeOSHA

About the role

You're excellent at leading by example and leading through your team by fostering a positive work environment, creating and communicating clear expectations, and upholding the highest Sky Zone standards.

Be a hands-on leader and role model able to support the team by executing any park position as needed.
Develop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy. Oversee the training AGM's and Team Leads are providing to all park team members.
Own and oversee all phases of employment including hiring, training, monitoring growth and progress. Additionally, a GM is responsible for any discipline and termination of team members as necessary.
Drive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events.
Work collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies.
Develop Front Desk Agents to execute a successful sales process and learn effective sales strategies.
Oversee and evaluate the efficiency and effectiveness of each department, implement processes accordingly.

Ability to both remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs and requirements.
Ability to lift and/or move a minimum of 20 pounds.
Possess basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.
Complete related work orders, maintenance reports, or additional required documentation and close any attractions if necessary.
18 years of age or older and completed high school diploma or equivalent education.
Have completed your high school diploma or equivalent education; Associates or Bachelor's degree preferred.
Have a minimum of 3 years of overall management experience in a high customer volume industry (think entertainment, fitness, retail, restaurant, etc.).
Have at least 2 years of sales experience; membership sales preferred.
Understand how to leverage P&L reports to set and manage business revenue goals.
Have demonstrated experience hitting or exceeding company KPI's.
Are available to work nights, weekends, and holidays as needed.
Are results-driven, reliable, detail-oriented, and organized.
Are able to stand for long periods of time and lift a minimum of 20 pounds.

ranges from $80,000-$90,000 base pay + bonus opportunity and is based on qualifications, experience, and performance.

Create a positive park culture by recognizing accomplishments and learning what motivates team members so we can be successful together.
Compensation ranges from $80,000-$90,000 base pay + bonus opportunity and is based on qualifications, experience, and performance.
Competitive benefits package includes medical, dental, and vision (401k eligibility based on age and tenure requirements).

Provide memorable moments for our customers by being proactive, responsive, and engaged in their experience while they're at the park.
We strive to be a positive staple of every community; work hard to develop and cultivate positive relationships within the local community.
Under the direction of the District Manager, the General Manager oversees daily park operations and 3 key areas that make our parks stand out:

This listing is sourced directly from Skyzone's careers page and normalized into a canonical job model.