Selene Diligence

Selene Diligence

Diligence Manager - Production Flow

Remote - Texas

Sponsorship not specifiedDetected 30 days ago
Project ManagementNegotiationExcelValuationContract ManagementResearchCommunicationProblem SolvingMentoringMicrosoft Office

About the role

  • Responsible for production goals for quantity and quality and meeting SLAs.
  • Communicate internally with the VP of Operations to ensure feedback is incorporated in real time.
  • Understand and be able to articulate daily/weekly/monthly system and operations processes.

Responsibilities

  • Manage Quality Control analysts and proper feedback loop.
  • Develop and engage with senior management level to ensure team is aligned to support organization objectives, solve complex problems and report status for action items.
  • Maintain a continuous focus on management reporting in conjunction with input from the Operations Executive.
  • Manage track and report results against established metrics both individually by business and jointly for the combined businesses.
  • Maintain and drive improvements in overall client experience.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • The qualified candidate must have:
  • Must be self-motivated, creative and able to work in a team environment while thinking independently and sharing knowledge and ideas.
  • Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:
  • Detailed understanding of credit, compliance, valuation and fraud risk with respect to residential mortgage loans.
  • Analytic creativity, negotiation and problem solving skills, using a wide range of information and perspective to identify current conditions and needs.
  • Good knowledge of loan products, in particular: Non QM, Business Purpose Loans, Second Lien and Equity products in addition to Seasoned Loan compliance reviews
  • Ability to efficiently and accurately research complex documents and provide results in a concise and thoughtful format
  • Solid understanding of the client's profile, their business and risk appetite.
  • Excellent client relationship management skills.
  • In depth knowledge and understanding of transaction components that indicate a potential for fraud.
  • Strong professional and interpersonal communication skills verbally and through written electronic correspondence.
  • Ability to work well under pressure, handle competing priorities and meet deadlines.

Nice to have

  • Bachelor's degree (BS/BA) or higher from an accredited four-year college or university preferred.
  • 5+ years relevant experience and/or training required.
  • Experience in working with large companies involved in the mortgage chain.
  • Mortgage operations experience (servicing, due diligence and origination).
  • 8+ years' experience in transaction management, contract review, project management, or equivalent.
  • Minimum 8 years' experience in residential mortgage, preferred if primarily due diligence services.

Skills

  • Working knowledge of and experience with Microsoft Office (Word, Excel and Outlook) required.
  • Previous experience with due diligence applications required, project management software preferred.
  • Travel: Some travel may be required.
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Paid Holidays
  • Company paid Life Insurance
  • Matching 401(k) Plan
  • The job requirements listed above are representative of the knowledge, skills, and/or abilities required.

Benefits

  • Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

Company info

  • Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
  • We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
  • Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.
  • A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
  • If you want to make a difference, then Selene is the place for you!
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This listing is sourced directly from Selene Diligence's careers page and normalized into a canonical job model.