Commerceiq

Commerceiq

Customer Success Manager, Advertising (Retail Search)

United States

Sponsorship not specified$122k-$140kDetected 20 days ago
Agentic AIProject ManagementSEMExcelCustomer SuccessCommunicationProblem Solving

About the role

  • The goal of CSMs at CommerceIQ is to help our customers achieve profitable revenue growth using our platform by managing their advertising budgets across platforms such as Amazon, Walmart, and others.
  • You'll play a hands-on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement.
  • This is a results-driven role requiring expertise in eCommerce advertising, strong analytical skills, and a proactive approach to campaign management.

Responsibilities

  • Manage end-to-end execution of retail media search advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
  • Be an expert on the CommerceIQ platform and partner with internal teams, including Product and Engineering, to leverage CommerceIQ's platform capabilities effectively.
  • Collaborate with our internal teams to shape new features

Requirements

  • Experience in managing Ecommerce marketing budgets (specifically on Amazon, Walmart, Kroger, Instacart) at well-respected agencies for large enterprise brands
  • Experience managing Amazon search marketing budgets in the multi-million dollar range
  • Project management experience and ability to anticipate and mitigate risks
  • Proven Experience in working with VP, SVP, and C-level executives of enterprise-level companies
  • Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field

Compensation

  • The typical base pay range for this role across the
  • The typical base pay range for this role across the US is USD: $122,400 - $140,000/per year.
  • $122,400 - $140,000/per year.

Benefits

  • This role is also eligible for a discretionary annual bonus with a target of 15%, subject to company and individual performance.
  • Base salary is just one part of your total rewards package at CommerceIQ.
  • You may also be eligible for long-term incentives, in the form of company stock options.
  • Comprehensive medical, vision, and dental coverage
  • A 401(k)-retirement plan
  • Short & long-term disability insurance
  • Life insurance
  • Paid parental leave
  • Monthly reimbursements for gym, phone, and internet
  • 13 paid company holidays in the 2026 calendar year and unlimited PTO
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

Company info

  • CommerceIQ is building the AI platform that runs commerce for the world's largest brands.
  • We are not selling AI demos.
  • We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
  • 10 of Top 12
  • CPG Companies
  • Retailers Connected
  • Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's.
  • Backed by SoftBank, Insight Partners, and Madrona.
  • Headquartered in Mountain View with teams across the US, India, Canada, and the UK.
  • Understand customer needs, to then plan, organize and manage all phases of a joint success plan, then focus on how we use our product to help customers meet those needs.
  • 3+ years experience in running media and advertising engagement with customers, in a consulting/agency role

Equal opportunity

  • We are an equal opportunity employer and value diversity at our company.
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This listing is sourced directly from Commerceiq's careers page and normalized into a canonical job model.