CSI
Senior Director, Brand Strategy, Content & PR
Remote, USA · Director
No sponsorshipDetected 9 hours ago
Design SystemsAccessibilityProject ManagementContent MarketingBrand StrategyLeadershipCommunicationCollaborationPublic Speaking
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Senior Director of Brand Strategy, Content & PR is responsible for developing and executing a strategic brand narrative and visual identity that brings the CSI brand to life through compelling storytelling, communications, and creative execution. This hands-on leader oversees the teams responsible for public relations, content, social media, and design to ensure that CSI's communications and creative work are consistent, differentiated, and aligned with the company's business objectives.
Responsibilities
- Shape and champion CSI's brand strategy, defining how the company is positioned, differentiated, and perceived in the market - and translating that strategy into a cohesive narrative, visual identity, and communications approach that drives awareness and business growth.
- Lead CSI's public relations strategy in conjunction with our PR agency partner, securing earned media, awards, and speaking opportunities and managing proactive and reactive communications - including messaging, press releases, executive positioning, and crisis response - to build and protect the company's reputation.
- Direct CSI's content strategy and editorial calendar across owned channels - including thought leadership, blog, email, social media, video, and web - ensuring a consistent brand voice and a steady pipeline of high-quality, differentiated content that supports awareness, engagement, and demand generation.
- Lead CSI's social media strategy across corporate and executive channels, growing audience, engagement, and share of voice through a consistent brand voice, community management, and social-first storytelling that amplifies the company's presence and thought leadership.
- Provide creative and design leadership across the brand, directing visual identity, design systems, and creative production for campaigns, digital, presentations, events, and sales collateral to ensure a polished, on-brand, and differentiated look and feel across every touchpoint.
- Build, lead, and develop a high-performing, multi-disciplinary brand team, fostering a culture of collaboration, accountability, creative excellence, and continuous improvement.
- Manage the brand and communications budget, ensuring strategic allocation of resources.
- Ability to guide design work based on outstanding creative judgment and visual brand acumen.
- Ability to inspire and drive a culture of accountability, reinforcing a high standard of quality, consistency, and brand alignment.
- The Senior Director of Brand Strategy, Content & PR is responsible for developing and executing a strategic brand narrative and visual identity that brings the CSI brand to life through compelling storytelling, communications, and creative execution.
Requirements
- Bachelor's degree in Marketing, Communications, Journalism, Business, or a related field.
- 10+ years of progressive experience in brand management, corporate communications, public relations, or marketing.
- Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
- Experience leading creative, communications, or brand teams in a B2B technology organization. Experience in fintech or financial services companies is preferred.
- Excellent communication, project management, and leadership skills, with the ability to manage multiple priorities and stakeholders in a fast-paced environment.
- Success Measures
- Growth in brand awareness, consideration, and preference among target audiences, measured through brand tracking studies and market research.
- Increased share of voice and improved competitive positioning relative to key market peers.
- Increased volume and quality of earned media coverage, awards, and executive thought-leadership and speaking placements.
- Content and social media engagement with measurable contribution to demand generation efforts.
- Improved brand consistency, creative quality, and speed of execution across Marketing, alongside strong team engagement, retention, and internal stakeholder satisfaction.
- As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com
- CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary
Nice to have
- Experience leading creative, communications, or brand teams in a B2B technology organization.
- Experience in fintech or financial services companies is preferred.
Compensation
- Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance.
Benefits
- Benefits Summary
Company info
- As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies.
- We are unable to offer visa sponsorship for this position.
Equal opportunity
- CSI is an Equal Opportunity Employer.
- If you need an accommodation during the recruitment process, please email us at recruiter@csiweb.com and we will work with you to meet your accessibility needs.
Visa & Work Authorization
- We are unable to offer visa sponsorship for this position.
- Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
This listing is sourced directly from CSI's careers page and normalized into a canonical job model.