EvenUp

Technical Program Manager, Enterprise

Remote-US · Staff+ · Full-time

Sponsorship not specifiedDetected 86 days ago

PythonSQLProject ManagementJiraStakeholder ManagementOnboardingLeadershipCommunicationCollaborationProblem SolvingAdaptability

About the role

We empower personal injury lawyers and victims to get the justice they deserve.
Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations.
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages.

Serve as the primary owner of client outcomes, maintaining end-to-end accountability for the project lifecycle and proactively navigating obstacles to drive implementations to a successful, high-impact completion.
Develop and manage a comprehensive project plan for each customer enterprise platform delivery, ensuring alignment with customer needs and company goals.
Oversee workstreams including data migration, system configuration, user onboarding, change management, and go-live support.
Coordinate with Product, Engineering, and customer project teams to deliver on time and within scope.
Lead User Acceptance Testing (UAT) to validate platform functionality and usability.
Leverage change management principles to ensure training programs drive adoption and minimize disruption.
Design and implement customer adoption strategies using change management fundamentals to ensure high user engagement and platform success.
Develop and execute tailored adoption and programs, including stakeholder communication plans, training initiatives, and feedback loops to address resistance and build buy-in.
Drive user adoption through proactive change management, hands-on support.
Travel to customer sites (up to 30% travel) to support onboarding, training, and go-live activities.

7-10 years of program or project management experience in enterprise software delivery or SaaS environments, with a track record of leading enterprise scale initiatives.
Proven expertise in retiring legacy systems and migrating data to modern platforms, preferably using tools like Universal Migrator, SQL, automation
Extensive experience in change management, including designing and executing customer adoption strategies using frameworks like ADKAR or Kotter.
Strong understanding of data schema mapping, transformation, and enterprise compliance requirements. data migration tools (e.g., Universal Migrator, SQL, Python, etc.).
Education: Bachelor's degree, Business, Computer Science, or a related field. PMP, Agile, or similar change management certification preferred.
Experience managing complex, cross-functional programs with enterprise customers in regulated industries.
Ability to design and deliver training programs and collateral for diverse user groups.

Expertise in project management tools (e.g., Jira, Asana, MS Project).
Organizational Change Management experience. Knowledge of ADKAR, Kotters a plus!
Advanced skills in change management, including stakeholder relationships, communication planning, and adoption measurement.
Excellent communication and stakeholder management skills, bridging technical and business teams.
Proficiency in configuring workflows, permissions, and reports in enterprise platforms.
Attributes:
Strategic thinker with a customer-centric approach to delivering high-impact solutions.
Detail-oriented with strong problem-solving and risk management skills.
Adaptable in a fast-paced, innovative environment with up to 30% travel for onsite customer engagement.
Notice to Candidates:
Examples of fraudulent domains include "careers-evenuplaw.com" and "careers-evenuplaws.com".

Choice of medical, dental, and vision insurance plans for you and your family.
Additional insurance coverage options for life, accident, or critical illness.
Flexible paid time off, sick leave, short-term and long-term disability.
A home office stipend.
Paid parental leave.
As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
Please note the above benefits & perks are for full-time employees
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Provide project health, status and risk management oversight, keeping various internal and external customer sponsors engaged.

Monitor system performance and uptime to ensure reliability for customers.
Conduct regular status meetings with customers to gather feedback and ensure satisfaction.

This listing is sourced directly from EvenUp's careers page and normalized into a canonical job model.