Shepard Exposition Services
Exhibitor Services Specialist - Internal
Atlanta, Georgia, United States
Sponsorship not specifiedDetected 26 days ago
SalesforceExcelLogisticsCustomer SupportCommunicationTime ManagementMicrosoft Office
About the role
- and Essential Job Duties Respond to exhibitor inquiries via phone, email, and chat with professionalism and accuracy.
- Enter and update exhibitor orders, payments, and account information in company systems.
- Assist with basic freight, payment, and order verification questions.
Responsibilities
- This role builds foundational knowledge of Exhibitor Services systems, processes, and service standards while delivering accurate, timely, and professional customer support through multiple communication channels.
- Support post‑event closure activities, including documentation and follow‑up, in coordination with Business Operations.
- Perform other related duties as assigned.
Requirements
- Participate in required training and development activities.
Benefits
- Medical Dental Vision Life and Disability Insurance 401 (k)
Company info
- Interpret exhibitor manuals, order forms, and event documentation to assist customers.
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