Uniphore Technologies Singapore

Uniphore Technologies Singapore

Senior Product Manager - X Stream

USA - CA - Palo Alto · Senior

Sponsorship not specified$187k-$257kDetected 51 days ago
Vector DatabasesPlatform EngineeringMachine LearningPyTorchData ScienceLLMsRAGMLOpsProduct ManagementProduct StrategyCommunication

About the role

  • Enterprise-grade ML Ops and inference lifecycle management
  • You will operate at the intersection of model / data science, platform engineering, and enterprise product delivery, owning foundational capabilities used by multiple product teams internally (BAIS) as well as external enterprise customers (BAIC).
  • This is a deeply technical platform PM role, ideal for someone who has worked closely with ML engineers, data scientists, and infra teams and knows how to turn complex AI systems into reliable, scalable, and consumable enterprise platforms.

Responsibilities

  • Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise.
  • The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
  • Own the end-to-end product roadmap for SLM fine-tuning, RLHF, evals, and ML-Ops capabilities within BAIC
  • Drive build-vs-buy decisions and ecosystem integrations
  • Lead platform support for PEFT-based fine-tuning (LoRA, QLoRA, adapters)

Requirements

  • 5+ years of technical product management experience, with significant focus on AI/ML platforms or infrastructure
  • Hands-on experience shipping products involving LLMs / SLMs, fine-tuning, RAG, or ML pipelines
  • Strong understanding of:
  • Experience working closely with ML, data science, and infra teams
  • Ability to reason about systems, tradeoffs, and abstractions, not just features

Nice to have

  • Familiarity with tools such as PyTorch, LangChain, Kubeflow, Arize, Weights & Biases
  • Experience with enterprise knowledge systems, vector databases, or Graph-based RAG
  • Background in data science, ML engineering, or applied AI
  • Experience shipping AI platforms for regulated or Fortune-500 environments
  • The specific rate will depend on the successful candidate's qualifications and prior experience.
  • USA - CA - Palo Alto
  • Uniphore is an equal opportunity employer committed to diversity in the workplace.
  • For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

Skills

  • Define and ship Eval frameworks, training, continuous fine-tuning to enable agentic workflows.

Compensation

  • In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous pa

Company info

  • Private, fine-tuned domain specific models (SLMs)
  • Human-in-the-loop learning (RLHF) with business user inputs
  • Production-grade evaluation, governance, and observability
  • Repeatable and production grade ML-Ops pipelines, not science projects
  • Productize private model training and adaptation for enterprise customers with strong isolation, governance, and IP protection
  • Uniphore infuses AI into every part of the enterprise that impacts the customer.
  • We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.
  • As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted.
  • We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
  • We are hiring a Senior Technical AI Product Manager to build and scale core AI platform features that enable:
  • Engage directly with strategic enterprise customers and design partners

Equal opportunity

  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

This listing is sourced directly from Uniphore Technologies Singapore's careers page and normalized into a canonical job model.