International SOS Government Medical Services

Medical Support Assistant

Helena, MT, United States · Full-time

No sponsorshipDetected 6 days ago

ComplianceCustomer SupportHIPAAPatient CareLeadershipCommunication

About the role

Working alongside providers and interdisciplinary healthcare teams, you'll help ensure patients receive coordinated care while maintaining accurate scheduling, documentation, and communication throughout the care process.
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Support Veterans, providers, and interdisciplinary care teams by managing patient communications, answering inquiries, updating demographic information, and facilitating timely coordination of care.
Deliver professional customer service while handling sensitive patient information in accordance with privacy, confidentiality, and HIPAA requirements.

Ability to type a minimum of 50 words per minute.
Ability to communicate effectively in English.
U.S. Citizen or Permanent Resident Card holder required
Ability to work in an office environment, including prolonged sitting and standing and occasional lifting up to 15 pounds.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits.
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.

Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance.
Additional benefits include a 401k plan, paid time off, and an annual bonus.
Maintain accurate electronic patient records by processing healthcare documentation, managing referrals, updating appointment status, and utilizing VA healthcare information systems to support continuity of care.
Collaborate with clinic leadership and interdisciplinary healthcare teams to maintain efficient clinic operations while supporting compliance with established operational and quality standards.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally.
Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
You'll help Veterans access timely healthcare by coordinating appointments, referrals, and community care services while supporting daily clinic operations within a structured outpatient environment.

Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Citizen or Permanent Resident Card holder required; ability to obtain and maintain a VA Public Trust Clearance

This listing is sourced directly from International SOS Government Medical Services's careers page and normalized into a canonical job model.