Baseten
GTM Systems Manager
San Francisco · Mid
Sponsorship not specifiedDetected 50 days ago
BigQuerySnowflakeMachine LearningSparkSalesforceCRMForecastingVendor ManagementResearchLeadership
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About the role
- As it grows and matures, the needs of the GTM stack get more sophisticated with scale - and this team exists to stay ahead of those needs.
- We're an AI-native company scaling fast, and we want to add sophistication without adding drag - you'll be the person deciding how much system is enough.
- This isn't a classic Salesforce admin role.
Responsibilities
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect. These platforms are yours end-to-end - configured well, enabled with the field, and continuously improved as needs grow.
- Run adoption, license forecasting, and vendor management for each of those systems. Own the adoption programs that get the field using them, forecast license needs ahead of growth, and manage the vendor relationships and renewals.
- Co-own Salesforce. Partner with our other GTM Systems Manager to keep the CRM configured for how sales actually runs, and act as backup for Deal Operations processes.
- Build AI and automation on top of the CRM. Stand up agents and automations that update and maintain the CRM - keeping data clean, current, and trustworthy without adding manual work.
- Drive adoption, not just deployment. Document what you build, enable the field, and measure success by whether people actually use it.
- Own adminship, configuration, and enablement for Pylon, Gong, Sales Navigator, Outreach, and Prospect.
- We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital.
- Join us and help build the platform engineers turn to ship AI products.
- You'll administer, configure, and continuously improve them, build AI and automation on top of the CRM to keep it clean and current, and run the adoption programs that make sure the field actually uses what we put in front of them.
Requirements
- 4+ years in GTM systems, RevOps, or sales/business systems - owning platforms and process end-to-end
- Experience owning vendor relationships, renewals, and license planning
- Judgment on process - you can tell structure that helps the field from structure that slows it down, and you right-size accordingly
- Experience in high-growth B2B technology companies, ideally scaling systems as the field grows fast
Nice to have
- Fluency with AI and automation tooling (Claude, Clay, n8n, or similar) as a builder, not just a user
- Familiarity with a data warehouse and BI environment (Sigma, Hex, BigQuery, Snowflake) on the data layer
- Hands-on experience with Pylon
- Exposure to Deal Operations, CPQ, or quote-to-cash processes as a backup or contributor
- You've inherited a sprawling, redundant stack and made it more intentional without breaking what works
Skills
- The stack includes Salesforce, Pylon, Outreach, Sales Navigator, Clay, and a growing set of AI-native GTM tools.
Compensation
- Competitive compensation, including meaningful equity
Benefits
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
- If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
- By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production.
Company info
- At Baseten, we are committed to fostering a diverse and inclusive workplace.
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