Curotec
Associate Director of Account Management
Philadelphia, Pennsylvania, United States · Director
Sponsorship not specifiedDetected 112 days ago
HubSpotCRMSalesAccount ManagementCommunication
About the role
- This role is ideal for candidates with a background in software development or technical consulting services This role is onsite in our Philadelphia office.
- Our clients are engineering-led organizations.
- You'll report directly to the CEO, which means real visibility and real influence over how this company grows.
Responsibilities
- Own the Client Relationship: Many of your clients will be CTOs, VPs of Engineering, and technical leads.
- You'll need to understand their priorities at a level beyond project status, including roadmap decisions, team structure, build vs. buy trade-offs, and the operational pressures that drive their outsourcing decisions.
- Drive Retention and Growth: Client retention is the foundation of everything here.
- Support the Consulting Team: Our consultants are embedded with clients day-to-day.
- Build the Infrastructure: You're inheriting a client base, not a finished process.
- This is a build job.
- You'll lay the groundwork for hiring and developing an account management team: defining what good looks like, building onboarding materials, and establishing the career path for people coming behind you.
- After more than a decade of growth, we're focused on building the operational foundation that takes us to the next level as a company with a stickier value proposition, deeper client partnerships, and a team built to scale.
- The person in this role needs to speak their language, not just manage the relationship.
- You'll own the client relationship layer across our staffing business, rebuild the account management function from the ground up, and eventually lead the team that scales it.
Requirements
- 5+ years in technology services or software development.
- A track record of retention, account growth, or long-term stakeholder relationships is required.
Skills
- Our consultants are embedded with clients day-to-day.
Benefits
- You'll track health indicators across your book, identify expansion opportunities within existing accounts, and partner with the sales team when new clients are ready to transition into longer-term engagements.
Company info
- As Curotec grows, this function grows with it.
- Curotec is a growing Philadelphia-based software and AI services firm with a global team size of 130 people.
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This listing is sourced directly from Curotec's careers page and normalized into a canonical job model.