Spreetail

Ecommerce Account Manager - Native Mandarin Speaking

Texas

Sponsorship not specifiedDetected 14 days ago

Project ManagementAccount ManagementForecastingCustomer SuccessCommunicationCollaborationProblem Solving

About the role

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs.
Each team member has the flexibility to choose where they work most effectively each week-whether that's from home, a coffee shop, or the office.
While flexibility is key, we also value the power of in-person connection.

Strong organizational, problem-solving, written, verbal, and presentation skills, with the ability to manage multiple priorities and deliver results independently.
As a key partner at Spreetail, you'll support brands by managing fulfillment across multiple marketplaces, building strong client relationships, and identifying opportunities to drive long-term growth.
Support brand growth by identifying opportunities to increase GMV and helping develop competitive fulfillment solutions that align with each brand's business goals.
Partner with internal teams and brand stakeholders to turn strategic initiatives into actionable plans that drive execution and measurable results.
Build trusted relationships with brand partners, lead regular communications, coordinate cross-functional initiatives, and deliver an exceptional client experience.
Prepare and present business performance reporting with actionable insights, lead weekly business reviews, track open action items, and ensure timely follow-up to keep accounts on track.
We create the opportunity to revolutionize your community.

Please reach out to careers@spreetail.com directly if you have any concerns.
Bachelor's degree in Business, Finance, Project Management, Client Services, or a related field.
3-5+ years of experience managing e-commerce clients, account management, customer success, or project management, preferably supporting brands importing from China.

Manage day-to-day account health by monitoring key performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, proactively addressing issues as they arise.
Spreetail operates in a work culture that promotes results and encourages taking time off when needed.
In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
We care about your Health & Wellness.
Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support.
We offer affordable medical, dental and vision plans with coast-to-coast coverage.
We also provide free telehealth and on-demand mental health resources.
We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com.

This listing is sourced directly from Spreetail's careers page and normalized into a canonical job model.