Honestnetworks

Fiber Field Technician - Installation

New York, New York · Staff+ · Full-time

No sponsorship$27k-$36kDetected 72 days ago
Communication

About the role

  • Honest Networks is seeking Field Technician Installers who are enthusiastic about expanding our internet network services!
  • As an Installer, your primary responsibility will be installing equipment, terminating connections, conducting tests, and troubleshooting various cabling for our residential customers.
  • We cover metro regions in New York City, suburban neighborhoods like Westchester County, NY, and nearby cities like Jersey City, NJ, and Stamford, CT.

Responsibilities

  • Monitor network performance and promptly address and resolve connectivity issues to maintain optimal service.
  • Collaborate with Honest's management and staff to resolve complex networking issues promptly.
  • Maintain accurate records of troubleshooting activities, including detailed problem descriptions, actions taken, and resolutions implemented.
  • Manage appointment calendar and meet scheduled appointment windows.

Requirements

  • 1-3 years of experience with fiber-optic installation, low-voltage wiring, splicing, or network maintenance
  • Ability to conduct fusion and mechanical splicing of fiber strands
  • Basic computer skills are required.
  • Ability to pass a background check and drug screening

Nice to have

  • Is comfortable with fusion splicing
  • Comfortable using mass transit to commute during the day while traveling to and from appointments
  • Ability to read, understand, and communicate in English
  • Ability to work independently and collaboratively in a fast-paced environment
  • Exceptional attention to detail and organizational abilities
  • Excellent communication and interpersonal skills for effective customer interaction
  • Familiarity working with hand and power tools
  • Capable of lifting up to 55 lbs.

Compensation

  • Attractive salary (estimate of $27-36/hr) based on level of capabilities and experience

Benefits

  • Performance bonus potential
  • Paid-time off (PTO)
  • Medical, vision, and dental benefits
  • Metro card reimbursement
  • Willing to adopt a flexible work schedule

Company info

  • Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment.
  • We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan.
  • We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service.
  • We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning.
  • If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team.
  • Learn more at www.honest.net.
  • Install networking equipment in customers' apartments, ensuring proper setup and configuration.
  • Provide knowledgeable guidance to customers on optimizing network performance and resolving basic connectivity issues or concerns.
  • We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Visa & Work Authorization

  • At this time, Honest Networks does not offer visa sponsorship or work authorization assistance.
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This listing is sourced directly from Honestnetworks's careers page and normalized into a canonical job model.