Boca Recovery Center
Director of Operations
Springfield, Massachusetts, United States · Director
Sponsorship not specifiedDetected 106 days ago
CompliancePerformance ManagementPatient CareLeadershipCommunicationMicrosoft OfficeOSHA
About the role
- Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
- Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility.
- The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer.
Responsibilities
- Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
- Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
- Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
- Respond to and manage facility-level concerns, complaints, and maintenance needs.
- With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment.
- This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management.
Requirements
- CPR Certification required (or willingness to obtain upon hire).
- Valid driver's license and the ability to pass background checks and drug screening.
- Certifications: CPR Certification required (or willingness to obtain upon hire).
- Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
Nice to have
- High School Diploma or GED required
- vocational or 4-year degree preferred.
- Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
Skills
- Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
- Effective written and verbal communication skills.
- Strong organizational, decision-making, and leadership capabilities.
- Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
- Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.
Benefits
- Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
- Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
- Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions.
Equal opportunity
- Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
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This listing is sourced directly from Boca Recovery Center's careers page and normalized into a canonical job model.