Five9
Data Center Engineer (in Santa Clara, CA)
United States (Remote) · Mid
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About the role
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Responsibilities
- Build, manage and maintain company's infrastructure in global data centers
- Perform equipment installs - compute, network, storage, racks, PDUs, cabling, etc.
- Ability to collaborate with other engineers and IT professionals to achieve common goals, troubleshooting and resolving issues
- Maintain asset inventory in DCIM - for both production and lab environments
- Perform all shipping and receiving duties including RMA activities
- Maintain impeccable documentation around our datacenter configuration
- Provide 24x7 support as needed
Requirements
- Strong technical knowledge of networking, servers, storage, and virtualization, experience with data center design and implementation, ability to analyze and optimize performance, and project management skills
- Minimum of 4 years hands on experience with Data Centre technologies - compute, network, storage, cabling, racks, PDUs, etc.
- Great knowledge and experience with planning cooling, power and space resources Linux/Unix system administration, networking and SAN connectivity skills strongly desired
- Experience supporting 24x7 customer facing production environment
- Ability to troubleshoot and solve hardware problems independently
- Bachelor of Science degree in Computer Science or equivalent experience
Skills
- Join us in bringing joy to customer experience.
- This position will be working at our data center in Santa Clara, CA, five days per week, along with being on call.
Compensation
- Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- We are actively seeking an experienced Data Center Engineer for our Infrastructure Reliability team.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.