Invert
Implementation Manager
United States
Sponsorship not specifiedDetected 64 days ago
Account ManagementCustomer Success
About the role
- You'll be Invert's first Implementation Manager and a founding member of the CX team.
- Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment.
- Once customers are live, you stay with them - driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value.
Responsibilities
- Own implementations from kickoff to go-live: scope, timeline, quality, across customer and Invert teams
- Lead requirements and design workshops with scientists and IT
- Partner with Engineering on integrations
Requirements
- Bioprocess fluency is a plus; willingness to go deep on it fast is required.
Nice to have
- Scientific or regulated-industry SaaS background - bioprocess, LIMS, lab informatics, manufacturing data, or similar.
- Bioprocess fluency is a plus
- willingness to go deep on it fast is required.
Compensation
- Competitive salary, meaningful equity, full benefits
Benefits
- Competitive salary, meaningful equity, full benefits
- Own live accounts: usage health, adoption, renewal posture.
This listing is sourced directly from Invert's careers page and normalized into a canonical job model.