Coors Tek
Inside Sales Representative II
Hillsboro, OR · Mid
Sponsorship not specifiedDetected 14 days ago
SalesforceCRMSalesAccount ManagementAccountingCustomer SupportCommunicationMicrosoft Office
About the role
- It's exciting to work for a company that makes the world measurably better.
- We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.
- Works closely with Account Management, Trade Compliance, Operations, Engineering, and Accounting.
Responsibilities
- Manage CRM data for effective communication of sales opportunities, customer quotes, and account contacts and status.
- Supports field sales and requests from management for information, samples, literature and quotes.
- Works closely with Planning, Operations, and Accounting to effectively manage customer needs and unique requests.
- Establishes cross-functional relationships to support customer needs and expectations.
- May provide guidance and support to junior members of the team.
Requirements
- 5 years minimum customer service experience external, 3 years within CoorsTek in a customer service role
Nice to have
- High School Diploma or equivalent required.
- Vocational degree or college degree preferred.
Skills
- Performs detailed oriented tasks utilizing intermediate math skills.
- Must be able to work with a diverse variety of people from different cultures and backgrounds.
- Ability to understand and act on verbal and written instructions.
- Intermediate computer and time-management skills.
- Ability to learn and understand CoorsTek products and services and the relationship to customer use.
- Ability to read and understand technical drawings and customer specifications.
- Ability to learn and understand CoorsTek's Global Trade Policies.
- Maintains strong focus on customer service.
- Ability to proactively solve problems independently.
- Target Hiring Range
- Functional/Technical Knowledge, Skills & Abilities:
Compensation
- Actual compensation is commensurate with experience, skills and education.
- Hourly: USD 0.00 - USD 0.00
Company info
- Inside Sales Representative II
- Responsible for the Lead to Order portion of the sales process.
- Provides timely customer communications regarding quotes, lead times, account status, or any other customer requests or concerns of increasing complexity.
- Works cross-functionally to identify best practices.
- Partners with strategic account management at larger accounts and takes the primary account lead for smaller accounts.
- Supports commercial goals through actively obtaining orders and available forecasts from existing customers.
- Works closely with sales management to establish long-term contract agreements with customers.
Equal opportunity
- CoorsTek strives to give all qualified applicants equal opportunity and to make selection decisions on job related factors.
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This listing is sourced directly from Coors Tek's careers page and normalized into a canonical job model.