BME

National Account Coordinator

Burlington, KY

Sponsorship not specified$22k-$27kDetected 27 days ago

ExcelCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

The ideal candidate thrives in a fast-paced environment, has strong dispatching experience, and can effectively balance customer expectations with operational needs.

Manage and adjust schedules throughout the day to accommodate urgent service needs.
Maintain accurate records and documentation within company systems.
Collaborate with technicians and management to maximize efficiency and customer satisfaction.
Participate in an on-call rotation to support after-hours scheduling and dispatch needs.
Maintain assigned accounts and serve as the primary point of contact with the customer

Proficiency with Microsoft Office (Outlook, Word, Excel).
Education & Experience
Previous customer service experience in a commercial environment.
Prior experience in a coordinator, scheduling, or administrative support role.
Strong customer service and client communication skills.
Excellent organizational and multitasking abilities.
Ability to prioritize competing demands in a fast-paced environment.
Willingness to participate in an on-call rotation.
Experience in the service, construction, HVAC, plumbing, electrical, or related trades industry is a plus!
Familiarity with BuildOps software is a plus!
Experience filling warranties is a plus!

We are seeking a highly organized and customer-focused National Account Coordinator to join our team.
This role is responsible for coordinating technician schedules, prioritizing service calls, communicating with customers, and ensuring timely service delivery.
What BME Offers You
Communicate professionally and effectively with customers regarding scheduling, updates, and service status.

This listing is sourced directly from BME's careers page and normalized into a canonical job model.